Account Manager

Corpay; Brentwood (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Workspace in Brentwood office

Hands-on training

Virtual fitness classes

Robust PTO

Employee discounts

Philanthropic support

Fun culture and prizes

Job summary

Corpay in Brentwood, TN is seeking an Account Manager to support our North American Fleet clients within the Fuel line of business. The role combines direct client service, issue resolution, research, and analysis to optimize account activity and cost components.

You will work in a hybrid environment, collaborating with multiple internal teams and reporting to the Senior Manager, National Accounts. The position offers formal training and opportunities to grow within a dynamic team.

Qualifications

• Bachelor’s degree preferred; 1+ years of relevant experience.
• Customer service or client-facing experience.
• Willingness to work hybrid schedule (1 PM–10 PM or aligned business needs).
• Self-driven to develop professionally and use available tools.
• 401k enrollment eligible after meeting requirements.

Responsibilities

• Provide day-to-day account support and issue resolution for assigned clients.
• Research, analyze account activity, and respond to inquiries (email, phone, fax).
• Develop and execute client service delivery strategy based on client needs and contracts.
• Conduct regular client calls and training sessions.
• Monitor service levels and address gaps using customer feedback.
• Collaborate with internal teams to support the customer base.

Skills

Bachelor's degree preferred

Customer service experience

Client-facing experience

Hybrid work schedule

Problem solving

Education

Bachelor’s degree

Job description

Posted Friday, August 28, 2026 at 5:00 AM

What We Need

Corpay is currently looking to hire an Account Manager within our North American Fleet division. This position falls under our Fuel line of business and is located in Brentwood, TN. In this role, you will work directly with clients to provide day‑to‑day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy centered on client needs, contract specifications, and cost components. You will report directly to the Senior Manager, National Accounts, and regularly collaborate with multiple internal teams and departments.

How We Work

As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in the Brentwood, TN office
• Formal, hands‑on training

Role Responsibilities

The responsibilities of the role will include:

• Working with an assigned mentor as accounts are assigned and beginning to support the assigned client base
• Working directly with clients to provide day ‑ to ‑ day account support, including resolving problems, researching issues, and analyzing account activity
• Responding to inbound emails, faxes, and phone calls
• Developing and executing a client service delivery strategy based on client needs, contract requirements, and cost considerations
• Conducting regularly scheduled calls with clients, including training and education sessions
• Monitoring service levels through customer feedback and proactively addressing gaps
• Interacting with and developing relationships across internal departments to effectively support the customer base

Qualifications & Skills

• Bachelor’s degree preferred; 1+ years equivalent relevant work experience required
• Self ‑ driven to develop professionally, improve performance, and fully leverage available tools and systems
• One to two years of experience in a customer service or client ‑ facing role
• Willingness to work a hybrid schedule (1 PM – 10 PM or aligned business needs)
• Medical, Dental & Vision benefits available the 1 st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes