Account Manager

CSP; Auburn (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

CSP in Auburn, AL is seeking an Account Manager to lead customer relationships and drive growth for key accounts in transportation and manufacturing. You will coordinate cross-functional resources to fulfill quotes, pricing, tooling, and lifecycle needs, while ensuring alignment with customer requirements.

The role requires a bachelor’s degree and at least 5 years in sales or account management in relevant sectors, plus travel to customer sites as needed.

Qualifications

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience.
• Minimum of 5 years of sales or account management in automotive, industrial, heavy truck, or manufacturing.
• Working knowledge of OEM and Tier 1 customer requirements and processes.
• Experience with plastics, composites, or engineered materials preferred.
• Proficiency with customer portals (GM Supplier Power or equivalent).

Responsibilities

• Serves as voice of the customer, communicating needs and escalating issues for timely resolution.
• Manages assigned customer accounts and supports ongoing commercial activities.
• Primary customer contact for CSP on assigned accounts.
• Identifies opportunities for incremental growth within accounts.
• Prepares and supports customer quotations; coordinates pricing, tooling, and inputs.
• Leads management and reporting of customer scorecards.
• Coordinates internal resources to support customer needs across engineering, manufacturing, quality, and supply chain.
• Leads contract negotiations and ensures orders/quotes meet requirements.
• Supports program launches, engineering changes, and lifecycle management.

Skills

Account management

Sales leadership

Strong communication

Relationship building

Education

Bachelor's Degree in Engineering or Business

Tools

GM Supplier Power

Job description

## Account ManagerApplylocations: Auburn Hillstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101310CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.**Job Description**### Essential Job Functions* Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.* Manages assigned customer accounts and supports ongoing commercial activities.* Serves as the primary customer contact for CSP on assigned customer accounts.* Identifies opportunities for incremental growth within assigned accounts.* Prepares and supports customer quotations; coordinates internally to obtain pricing, tooling, and cost inputs in customer and company systems.* Lead the management and reporting of customer scorecards.* Develops customer presentations for new or existing product applications.* Coordinates internal resources to support customer needs including but not limited to engineering, manufacturing, quality, and supply chain.* Lead the contract negotiation with assigned customers.* Ensures orders, quotes, and customer requirements are accurately processed.* Manages day‐to‐day customer issues, supports timely resolution and escalates when needed.* Supports program launches, engineering changes, and lifecycle management activities.* Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.### ### Qualifications and Requirements* Bachelor’s Degree in Engineering, Business, or a related field, or equivalent experience.* Minimum of 5 years of sales or account management experience in automotive, industrial, heavy truck, or manufacturing environments.* Working knowledge of OEM and Tier 1 customer requirements and processes.* Experience with plastics, composites, or engineered materials preferred.* Proficiency with customer portals (e.g., GM Supplier Power or equivalent).* Strong communication, organizational, and relationship‐building skills.* Ability to travel to customer and company locations approximately 25%.*If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!*0:00 / 1:00### About CSPBeing a CSP employee means having the opportunity to see your impact every day. Our work experience is the combination of everything that’s unique about our culture, our core values, our commitment to your success, and most importantly, our people. We are a team of self-disciplined, hardworking, curious, trustworthy and humble people who make choices according to what is best for the team. We live to collaborate and make a difference.