Account Manager

ACL Digital; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

ACL Digital is seeking an Account Manager in Atlanta, GA who thrives on building relationships with clients, understanding their IT needs, and delivering trusted advisory services. You will lead client meetings, coordinate with technical teams, and pursue revenue growth through strategic account management.

The role emphasizes face-to-face engagement, strong communication, and the ability to develop long-term partnerships that create value for customers and the company. Local travel is required.

Qualifications

• 5-8 years of experience in Account Management, Sales, Business Development, or Client Relationship Management.
• Strong understanding of IT technologies, solutions, and services.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to build and maintain long-term client relationships.
• Strong business acumen with a revenue-growth mindset.
• Self-motivated, proactive, and results-oriented.
• Ability to travel locally within the Atlanta metropolitan area to meet clients regularly.

Responsibilities

• Build, develop, and maintain strong relationships with existing and prospective clients.
• Conduct regular client meetings, onsite visits, networking events, and relationship-building activities.
• Understand client business needs and recommend appropriate IT solutions and services.
• Act as the primary point of contact for assigned accounts.
• Collaborate with technical teams to ensure successful delivery of solutions and customer satisfaction.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Develop account strategies to increase customer engagement and revenue growth.
• Monitor market trends and customer needs to uncover new opportunities.
• Prepare and deliver business presentations, proposals, and account reviews.
• Maintain accurate sales forecasts, pipeline activities, and account records in CRM systems.
• Resolve customer concerns promptly and professionally.

Skills

Relationship Building

Strategic Thinking

Consultative Selling

IT Technology Understanding

Customer Success Focus

Revenue Generation

Problem Solving

Job description

We are seeking a dynamic and relationship-driven Account Manager to join our team in Atlanta, GA. The ideal candidate is a people-focused professional who enjoys meeting clients face-to-face, building strong business relationships, and serving as a trusted advisor. This role requires the ability to understand IT technologies, communicate effectively with technical and non-technical stakeholders, and identify opportunities to drive revenue growth.

The successful candidate will be comfortable "walking the park and doing the talking" with clients, maintaining a strong presence in the market, and developing long-term partnerships that create value for both customers and the company.

Key Responsibilities

• Build, develop, and maintain strong relationships with existing and prospective clients.
• Conduct regular client meetings, onsite visits, networking events, and relationship-building activities.
• Understand client business needs and recommend appropriate IT solutions and services.
• Act as the primary point of contact for assigned accounts.
• Collaborate with technical teams to ensure successful delivery of solutions and customer satisfaction.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Develop account strategies to increase customer engagement and revenue growth.
• Monitor market trends and customer needs to uncover new opportunities.
• Prepare and deliver business presentations, proposals, and account reviews.
• Maintain accurate sales forecasts, pipeline activities, and account records in CRM systems.
• Resolve customer concerns promptly and professionally.

Required Qualifications

• 5-8 years of experience in Account Management, Sales, Business Development, or Client Relationship Management.
• Strong understanding of IT technologies, solutions, and services.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to build and maintain long-term client relationships.
• Strong business acumen with a revenue-growth mindset.
• Self-motivated, proactive, and results-oriented.
• Ability to travel locally within the Atlanta metropolitan area to meet clients regularly.
• Relationship Building
• Strategic Thinking
• Consultative Selling
• IT Technology Understanding
• Customer Success Focus
• Revenue Generation
• Problem Solving

What Success Looks Like

• Consistent growth in account revenue.
• Expansion of business within existing customer accounts.
• Achievement and exceeding of sales and account growth targets.

Join us if you are passionate about building meaningful client relationships, understand technology, and have the vision and drive to generate significant business growth.