Account Manager

Integrity Staffing Solutions; Arlington (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

Integrity Staffing Solutions is seeking an Onsite Account Manager in Arlington, TX, responsible for overseeing operations and client relations in a dynamic environment. The ideal candidate will possess strong bilingual communication skills, extensive leadership experience, and a knack for driving team performance. This full-time role offers a competitive salary and a range of benefits, including medical and vision insurance, 401(k), and paid time off.

Benefits

Medical insurance

Vision insurance

401(k)

Paid time off

Vacation days

Qualifications

• Fluency in Spanish/English (reading, writing, speaking)
• 4+ years of leadership experience in a warehouse environment
• 4+ years of account management experience in a client-facing role

Responsibilities

• Manage local client relationships and operations in a 24/7 warehouse setting.
• Hire, train, and manage teams while tracking performance and feedback.
• Conduct business reviews and align strategies with performance metrics.

Skills

Communication

Customer focus

Time management

Process focus

Tools

Microsoft Office

Job description

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As an Onsite Account Manager, you will have direct ownership and control of recruiting and operations functions for our client site that operates in a 24/7 model.

You’ll manage the local relationship with our client and internal staffing team. You’ll foster close relationships with centralized business support units. To be successful in this role you’ll need great communication skills, a strong customer focus and experience leading teams to greatness!

To be considered for this role, candidates must be local to the area and fully bilingual in Spanish and English, with fluency in reading, writing, and speaking both languages.

• Competitive salary up to $65,000, based on experience
• Paid time off and vacation days

What you'll do:

• Serve as point of contact for all client and associate relations onsite in a warehouse setting.
• Hire, train, manage, and motivate a team of client-facing managers and hourly staff supporting client needs for both recruiting and client onsite roles in multiple locations.
• Partner withHR to complete client and internally requested performance feedback and to issue disciplinary action, when needed, up to and including termination
• Track and maintain performance and effectiveness of your sites via established metrics (such as fill rate, attrition, attendance) daily, weekly and monthly reports. Identify areas of opportunity for continuous improvement to established KPI’ and report to client and internal staff
• Drive consistency in standard work across all locations and job functions
• Ownership of recruiting, onsite, candidate, and associate programs and initiatives
• Monitors, reports and conducts business reviews with clients to improve performance, identify areas to be stronger partners, and enhance our overall partnership.
• Leverage cross-functional support teams to solicit and interpret various data streams, and communicate business results and trends that relate to the client
• Obey all safety and workplace policies of our client while on their premises.

What you'll need:

• Fluency in Spanish/English (reading, writing speaking)
• Minimum of 4-years of leadership experience in leadership in a warehouse environment.
• Minimum 4-years of account management experience in a client facing role with at least 2-3 years’ experience in dealing with senior level contacts within client companies is required.
• Experience in leading and managing a team of hourly staff
• Exceptional time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
• Strong process focus shown in examples of creating and driving strategies that include visual controls, standard accountability process and lead standard work.
• Advanced Microsoft Office skills
• Adhere to all client and ISS business ethics codes

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Customer Service

• Industries

  Staffing and Recruiting and Warehousing and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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