Account Manager

Strategic Employment Partners (SEP); Arcadia (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

Strategic Employment Partners (SEP) is helping a growing sustainable packaging company hire an Account Manager to own the post-sale client relationship and drive order accuracy. The role sits on a lean four-person account management team reporting to the Director of Operations, with visibility into all orders from entry to delivery.

The candidate will perform proactive account health checks and coordinate with logistics and warehouse teams, with a real path to eventually training and leading the

Responsibilities

• Own the full post-sale client relationship.
• Proactive account health checks.
• Ensure end-to-end order accuracy from entry to delivery.
• Coordinate with logistics and warehouse teams.
• Potential to train, prioritize, and lead the account management function as the company grows.

Job description

A growing, privately-held sustainable packaging company is seeking an Account Manager to join its commercial team, with real potential to grow into a team-lead role over time. Founded to help businesses of all sizes — from local cafes to national food chains — reduce their environmental footprint through compostable and recyclable packaging, the company has built a loyal customer base without sacrificing product quality. This role sits on a lean, four-person account management team reporting into the Director of Operations, with direct visibility into every order from entry to delivery.

You'll own the full post-sale client relationship — proactive account health checks, end-to-end order accuracy, and close coordination with logistics and warehouse teams — while having a genuine shot at eventually training, prioritizing work for, and leading the account management function as the company continues to grow.

Base is $80K with a 10–15% performance bonus tied to KPIs the leadership team is finalizing now, and the company places real value on internal promotion and professional development.