Account Manager

Research Marketing and Innovations Inc.; Alexandria (VA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matching 401(k)

15 days PTO

Paid holidays

Mileage reimbursement

Company cell phone and computer

Product, manufacturer, and industry培训

Ongoing professional development

Long-term career growth opportunity

Job summary

Research Marketing and Innovations is seeking an experienced Account Manager to maintain existing accounts and develop new business throughout Maryland, Northern Virginia, and Washington, DC. The role is full-time, in-person, and involves territory planning, customer visits, product presentations, and providing responsive service to contractors, wholesale distributors, and engineers.

Training in plumbing and mechanical products will be provided.

Qualifications

• Experience in sales, account management, business development, customer service, distribution, or a related field.
• Strong communication and relationship-building skills.
• Ability to learn technical products and solve customer problems.
• Comfortable with numbers, measurements and basic calculations.
• Organized, dependable, and able to manage a territory independently.
• Familiarity with Microsoft Office, CRM systems, and related business tools.
• Reside within Maryland area; in-person role requiring field interaction and travel across the territory.

Responsibilities

• Maintain and grow relationships with contractors and wholesale distributors.
• Regularly visit existing customers and prospective accounts across the territory.
• Identify and pursue new sales opportunities and develop new accounts.
• Present and promote plumbing and mechanical products.
• Learn customer needs and recommend appropriate products and solutions.
• Assist with product selection, sizing, applications, measurements, and basic calculations.
• Review plans, specifications, and project information.
• Follow up on quotes, projects, customer questions, and sales opportunities.
• Conduct product demonstrations, presentations, and training as needed.
• Coordinate with inside sales and support staff for responsive customer service.
• Track customer activity and opportunities using SAP and company systems.
• Attend manufacturer training, team meetings, trade events, and industry functions.

Skills

Sales

Account management

Business development

Customer service

Territory management

CRM

Relationship-building

MS Office

Tools

SAP

CRM

MS Office

Job description

Account Manager - Plumbing & Mechanical

Territory:Maryland, Northern Virginia, and Washington, DC
Employment: Full-time, W-2 salaried position; not commission-based
Compensation: Based on experience and qualifications

About the Position

Research Marketing and Innovations is seeking an experienced, motivated Account Manager to maintain existing accounts and develop new business throughout the territory.

We are an established manufacturers' representative serving the plumbing and mechanical industries. Our team works with contractors, wholesale distributors, engineers, and other industry professionals to provide quality products, technical support, and responsive customer service.

The ideal candidate is personable, self-motivated, organized, comfortable working independently, and able to learn technical products. Candidates must be comfortable using measurements, sizing information, and basic calculations to help customers select appropriate products and solutions. Industry experience is helpful but not required; product and industry training will be provided.

Responsibilities

• Maintain and grow relationships with contractors and wholesale distributors.
• Regularly visit existing customers and prospective accounts throughout the territory.
• Identify and pursue new sales opportunities and develop new accounts.
• Present and promote plumbing and mechanical products.
• Learn customer needs and recommend appropriate products and solutions.
• Assist with product selection, sizing, applications, measurements, and basic calculations.
• Review plans, specifications, and project information.
• Follow up on quotes, projects, customer questions, and sales opportunities.
• Conduct product demonstrations, presentations, and training as needed.
• Coordinate with inside sales and support staff to provide responsive customer service.
• Track customer activity and opportunities using SAP and company systems.
• Attend manufacturer training, company meetings, trade events, and industry functions as needed.

Qualifications

• Experience in sales, account management, business development, customer service, construction, distribution, or a related field.
• Strong communication and relationship-building skills.
• Ability and willingness to learn technical products and solve customer problems.
• Comfortable working with numbers, measurements, sizing information, and basic calculations.
• Organized, dependable, responsive, and able to manage a territory independently.
• Comfortable using Microsoft Office, CRM, and related business systems.
• Reside within the Maryland area, as this is an in-person role that requires direct interaction with customers. In addition, this role also requires the ability to travel regularly throughout the remainder of the territory: Northern Virginia and Washington, DC.

Experience in plumbing, HVAC, hydronics, mechanical systems, construction, industrial products, or technical sales is helpful but not required.

Benefits

• Medical, dental, and vision insurance
• Matching 401(k)
• 15 days of PTO
• Paid holidays
• Mileage reimbursement
• Company cell phone and computer
• Product, manufacturer, and industry training
• Ongoing professional development
• Long-term career growth opportunity

If you enjoy working with people, solving problems, being out in the field, and building a business within your territory, we'd like to hear from you.