Account Management Director

Right Choice Resources; Nashville (TN); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in Nashville, TN is seeking an Account Management Director to enhance client engagement and drive growth. The successful candidate will execute strategies, engage directly with clients, and collaborate with internal teams. This role demands a blend of analytical skills, customer service excellence, and effective communication, thriving in a fast-paced environment.

Qualifications

• 5+ years in business development, account management, or customer success.
• Proficiency in Salesforce.com, Tableau, Outreach.

Responsibilities

• Execute account management strategies for the company’s portfolio.
• Utilize market insights to deepen client relationships.
• Lead client-facing teams and coordinate with internal teams.

Skills

Analytical thinking

Customer service

Communication skills

Teamwork

Flexibility

Tools

Salesforce.com

Tableau

Outreach

Job description

Our client in Nashville, TN is seeking to hire an Account Management Director.

The base salary is $80,000-$120,000 with total earnings of $110,000-$170,000.

Key Responsibilities:

• Execute account management strategies for the company’s portfolio. Collaborate with management and marketing teams to maximize customer value and drive growth.
• Utilize proprietary data and market insights to establish and deepen client relationships. Coordinate with Account Management and Research/Operations teams for enhanced customer engagement.
• Engage directly with clients while leading client-facing teams. Ensure strategic and value-added communication internally and externally.
• Work closely with the marketing team to strategically disseminate content and strengthen client relationships through various channels.
• Foster collaborative relationships across functional units, ensuring cohesive strategies and effective communication.
• Demonstrate flexibility and eagerness to take on additional responsibilities in a high-growth startup environment. Engage actively with the team, contributing to shared goals and the company’s mission.

Key Characteristics:

• A team player with a winning mindset, thriving in fast-paced settings.
• Highly analytical, using data to drive client account strategies.
• Superior customer service skills, with a keen understanding of the PE world.
• Self-motivated, capable of thriving independently and in teams.
• Extremely well-organized, detail-oriented, and adept at multitasking.
• Exceptional communication skills, both verbal and written.

Additional Qualifications:

• Must be in the Nashville office 4 days per week.
• 5 +years of experience in business development, account management, or customer success.
• Proficiency in tools like Salesforce.com, Tableau, Outreach.