Account Management Coordinator

Grand Appliance and TV; Sturtevant (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Growth opportunities

Supportive team culture

Job summary

Grand Appliance and TV in Sturtevant, WI seeks an Account Management Assistant to support our account management team by maintaining client relationships, managing accounts, and ensuring client satisfaction.

The role involves handling inquiries, processing orders, maintaining records, and preparing contracts and reports while collaborating across teams to deliver top-tier service and identify upsell opportunities.

Qualifications

• Bachelor's degree preferred.
• Experience in account management or sales support.
• Strong communication and organizational skills.
• Familiarity with CRM software.
• Proficiency with Microsoft Office.

Responsibilities

• Be the primary contact for client inquiries and requests.
• Maintain accurate client records and communication history.
• Process orders and coordinate fulfillment with internal teams.
• Prepare contracts, proposals, and reports.
• Generate account performance and customer satisfaction metrics.
• Support scheduling, travel arrangements, and expense reports.
• Identify upsell/cross-sell opportunities with existing clients.

Skills

Clear communication

CRM experience

MS Office proficiency

Attention to detail

multitasking

Education

Bachelor's degree in business, marketing, communications or related field

Tools

Salesforce

HubSpot

MS Excel

MS Word

PowerPoint

Job description

Grand Appliance and TV in Sturtevant, WI seeks an Account Management Assistant to support our account management team by maintaining client relationships, managing accounts, and ensuring client satisfaction.

The role involves handling inquiries, processing orders, maintaining records, and preparing contracts and reports while collaborating across teams to deliver top-tier service and identify upsell opportunities.