Account Management Associate

Platinum Coastal Group; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site team member to support customer relationships, account service, retention, and development. This role is ideal for someone who enjoys direct, face-to-face communication in a collaborative environment.

The position emphasizes on-site interaction with customers and teammates, with training provided as needed. Prior related experience is helpful but not required, making it suitable for those starting their careers in customer relations.

Qualifications

• Strong communication and interpersonal skills.
• Professional and dependable, with ability to initiate conversations.
• Organized, adaptable, and able to work on-site in a team.

Responsibilities

• Meet and communicate with customers in person.
• Coordinate requests and resolve routine account needs.
• Maintain accurate account activity and follow-up.
• Support relationship-building and account growth initiatives.

Skills

Customer

Growth initiatives

Collaborative environment

Job description

Why this role exists:

This is an entry-level, on-site position that supports customer relationships, account service, retention, and account development. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

This is a hands-on, in-person position.

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers depending on the assignment.

A Typical Day May Include

• Meet and communicate with customers in person


• Coordinate requests and resolve routine account needs


• Maintain accurate account activity and follow-up


• Support relationship-building and account growth initiatives

Who tends to thrive here:

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: customer,growth initiatives,collaborative environment