Account Growth & Service Specialist

Rent A Center; Lenox Park (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Account

Job summary

Rent-A-Center is hiring for an Account Manager in the United States. The role focuses on managing rental accounts, delivering exceptional customer service, and driving account performance.

Responsibilities include deliveries, pickups, and in-home service to support sales growth and strong customer relationships. The position requires a high school diploma or equivalent, 18+ years old, and a valid driver’s license with a good driving record.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Time management

Education

High school diploma

Tools

CRM software

Job description

Rent-A-Center is hiring for an Account Manager in the United States. The role focuses on managing rental accounts, delivering exceptional customer service, and driving account performance.

Responsibilities include deliveries, pickups, and in-home service to support sales growth and strong customer relationships. The position requires a high school diploma or equivalent, 18+ years old, and a valid driver’s license with a good driving record.