Account Growth & Retention Specialist

United Performance Metals, An ONI Company; La Mirada (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

United Performance Metals in La Mirada, CA is seeking an Account Manager to serve customers by completing new account setup, preparing quotations, and processing orders with emphasis on top-notch service. You will build relationships with existing and new customers, develop prospects, and analyze accounts to drive targeted action plans, while coordinating with internal teams to optimize costs.

This on-site role emphasizes proactive outreach, accurate pricing, and clear communication to ensure

Qualifications

• Experience handling new account setup and quotations.
• Strong customer service and relationship-building skills.
• Ability to develop prospects and build new accounts.

Responsibilities

• Complete new account setup and prepare quotations.
• Enter orders and resolve customer issues.
• Maintain top-notch customer service.
• Develop prospects and build new accounts.
• Perform detailed account analysis to guide action plans.
• Layout materials and determine processing costs.
• Execute outbound sales campaigns.
• Contact prospective customers and maintain communication.
• Monitor market trends and adjust sales efforts.
• Collect and share sales intelligence within the company.

Skills

Customer service

Account management

Sales prospecting

Communication

Team player

Job description

United Performance Metals in La Mirada, CA is seeking an Account Manager to serve customers by completing new account setup, preparing quotations, and processing orders with emphasis on top-notch service. You will build relationships with existing and new customers, develop prospects, and analyze accounts to drive targeted action plans, while coordinating with internal teams to optimize costs.

This on-site role emphasizes proactive outreach, accurate pricing, and clear communication to ensure