Account Growth & Customer Success Coordinator

Compunetinc

Meridian (ID)

On-site

USD 52,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Job summary

CompuNet, Inc. is seeking an Associate Account Manager to join our Safe & Smart Workplace (SSW) team in Boise, Idaho.

The role focuses on supporting quotes, orders, and vendor relations while ensuring a seamless customer experience throughout the sales lifecycle. You will collaborate with Account Executives, Solutions Engineers, and operations to coordinate quotes, track deliveries, and resolve issues in a fast-paced environment.

Qualifications

Associate degree, bachelor’s degree, or equivalent combination of education and work experience.
1–3 years of experience in customer service, sales support, inside sales, account management, business operations, or related field.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
Ability to learn and effectively utilize CRM, quoting, and order management systems.

Responsibilities

Prepare customer quotes, proposals, and supporting documentation.
Manage opportunities throughout the sales process with timely follow-up.
Coordinate between customers, Account Managers, Solution Engineer, manufacturers, distributors, and internal teams.
Maintain accurate customer account information and sales activity in business systems.
Deliver responsive, professional communication and reinforce exceptional service.
Address customer concerns and escalate issues to ensure positive experiences.
Build trusted relationships with customers and partners through proactive communication.