Account Growth & Client Success Specialist

Mark Brandon - State Farm Agent; Spring Valley (NV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Brandon - State Farm Agent in Spring Valley, NV is seeking an Account Representative to support daily operations and customer success. You will develop leads, respond to inquiries, and connect customer needs with suitable products and services.

You will grow the agency by fostering relationships, marketing offerings, and delivering friendly service while aligning with company standards and a strong emphasis on customer care and growth opportunities.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM relations

Marketing interest

Strong communication

Customer service mindset

Needs anticipation

Empathy

Job description

Mark Brandon - State Farm Agent in Spring Valley, NV is seeking an Account Representative to support daily operations and customer success. You will develop leads, respond to inquiries, and connect customer needs with suitable products and services.

You will grow the agency by fostering relationships, marketing offerings, and delivering friendly service while aligning with company standards and a strong emphasis on customer care and growth opportunities.