Account Executive, Ticket Sales (57712)

Diamond Baseball Holdings; Fresno (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Diamond Baseball Holdings is seeking an Account Executive for the Fresno Grizzlies in Fresno, CA. The role centers on growing ticket sales, renewing group and season memberships, and delivering exceptional fan experiences.

Ideal candidates will have 6+ months in sales or customer service, a Bachelor’s degree or equivalent, and a friendly, professional phone manner. This on-site position emphasizes relationship-building and teamwork with the marketing and sales teams.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum of 6 months of sales or customer service experience.
• Proven track record in sales and building quality relationships, preferably within the sports industry.
• Friendly and professional telephone manner.
• Willingness to learn and grow in the business.
• Strong written and verbal communication.
• Positive attitude and flexible schedule.
• Other duties as assigned.

Responsibilities

• Represent the organization with professionalism in the community.
• Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events.
• Renew all group, hospitality, and season ticket members.
• Work with sales and marketing to develop compelling sales programs and components focused on long-term business sustainability.
• Maintain a database of contacts and sales progression using Tickets.com.
• Meet and/or exceed personal sales goals.
• Meet and/or exceed daily and weekly outbound call/appointment minimums.
• Contribute to overall operation by assisting in other areas as needed.

Skills

Sales experience

Customer service

Telephone etiquette

Positive attitude

Flexible schedule

Communication skills

Education

Bachelor's Degree or equivalent

Job description

Job Details

Job Location: Fresno, CA 93721

Salary Range: $17.00 - $20.00 Hourly

About the Fresno Grizzlies:

The Fresno Grizzlies, Single-A affiliate of the Colorado Rockies, bring exciting baseball and family fun to Chukchansi Park. Known for developing Major League talent and engaging community events, the Grizzlies are Central California’s baseball hub. The Fresno Grizzlies are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Fresno Grizzlies are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.

Essential Duties and Responsibilities

• Represent the organization with the utmost professionalism in the community
• Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events
• Renew all group, hospitality, and season ticket members
• Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability
• Maintain a database of contacts and sales progression using Tickets.com
• Meet and/or exceed personal sales goals
• Meet and/or exceed daily and weekly outbound call/appointment minimums
• Contribute to overall operation by “answering the call” when assistance is needed in another area of our operation

QualificationsQualifications

• Bachelor's Degree or equivalent work experience
• Minimum of 6 months of sales or customer service experience
• Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry
• Have a friendly and professional telephone manner
• Strong desire to learn about our business and grow your professional career
• Ability to effectively express ideas verbally and in writing
• Possess a positive attitude
• Maintain a flexible work schedule
• Other duties as assigned