Account Executive, SMB – Mirakl Connect

Mirakl; Boston (MA); Hybrid; USD 84,000 - 126,000; Full time

Job summary

Mirakl is seeking an SMB Account Executive to lead the full sales cycle for Mirakl Connect with SMB sellers and brands in the APAC region. The hybrid role requires in-office presence 4x per week in Sydney or Melbourne, Australia, and focuses on driving new business growth and successful onboarding.

You will identify prospects, manage the pipeline, negotiate deals, and deliver value through Mirakl Connect’s Channel Management.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field.
• 5+ years of progressive sales experience with at least 2 years in a closing role.
• Proven ability to build/manage a sales pipeline, negotiate deals, and hit revenue targets.
• Excellent communication, presentation and negotiation skills for all stakeholder levels.
• Analytical mindset with ability to derive insights from data.

Responsibilities

• Own the full sales cycle for SMB sellers and brands in APAC.
• Prospect, qualify, and close new opportunities with a focus on revenue growth.
• Position Mirakl Connect's Channel Management solution as a valued offering.
• Collaborate with onboarding, customer success, and product teams for smooth integrations.
• Develop deep knowledge of the SMB landscape to provide relevant insights.

Skills

Sales pipeline management

Negotiation

Communication

Data analysis

Entrepreneurial mindset

Education

Bachelor's degree in Business/Marketing/Finance

Job description

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

Your Impact:

As a SMB Account Executive for Mirakl Connect, you will own the full sales cycle for small and medium-sized business (SMB) clients in Australia, New Zealand, and South East Asia. Your mission: drive new business growth, expand Mirakl Connect’s Channel Management solution, and serve as a key partner to sellers and brands in the SMB segment. You will be responsible for prospecting, qualifying, and closing new opportunities, while working cross-functionally to ensure successful onboarding and long-term customer satisfaction. Your ability to build strong relationships, understand SMB needs, and deliver value will be critical to both our customers’ and Mirakl’s success.

This is a hybrid role (4x/week in-office) in either Sydney or Melbourne.

What You’ll Do at Mirakl:

• Proactively identify, prospect, and engage new SMB sellers and brands to drive revenue growth for Mirakl Connect in the APAC region.
• Own and manage the full sales cycle—including discovery, solution presentation, negotiation, and closing—ensuring a seamless and positive experience for new customers.
• Serve as a subject matter expert on Mirakl Connect’s Channel Management solution, consulting with clients to understand their needs and demonstrate the platform’s value.
• Collaborate with onboarding, customer success, and product teams to ensure smooth integrations and accelerated time-to-value for SMB sellers.
• Develop deep knowledge of the SMB landscape to provide relevant insights, recommendations, and best practices to both prospects and internal stakeholders.
• Consistently meet or exceed individual sales targets and contribute to team goals.
• Track key performance metrics, pipeline status, and market feedback to inform strategy and improve our go-to-market approach.
• Stay on top of industry trends, competitive activity, and evolving SMB challenges to continuously refine your sales approach.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field; advanced degrees are a plus.
• 5+ years of progressive sales experience with at least 2 years in a closing sales role.
• Demonstrated success in building and managing a sales pipeline, negotiating deals, and achieving or surpassing revenue targets.
• Excellent communication, presentation, and negotiation skills—able to influence stakeholders at all levels.
• Strong analytical and problem‑solving skills, with the ability to develop actionable insights from data.
• Entrepreneurial mindset, self‑motivated, and passionate about driving results in a high‑growth environment.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here (opens in a new tab) in English and here (opens in a new tab) in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews (opens in a new tab) .