Account Executive - Services, SLED

Ladders; United States; Remote; USD 220,000 - 302,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with matching

Paid parental leave

Disability coverage

Generous paid time off

Volunteering days

Job summary

Ladders is seeking an Account Executive - Services, SLED to drive complex services sales in the SLED sector from a remote US base. You will build executive relationships, align service solutions to customer priorities, and support renewals and expansions across key accounts.

You will collaborate with cross-functional teams to advance account strategy, improve forecasting accuracy, and identify new growth opportunities with long-cycle, high-value deals.

Qualifications

• 4+ years managing complex sales cycles, 6–18 month cycles.
• Deals valued at $1M+ closed.
• Experience with service strategy including renewals and upselling.
• Data analysis for forecasting and identifying market opportunities.
• Expertise in strategic account planning and adoption-based service models.

Responsibilities

• Lead negotiations for high-value service deals aligned with customer objectives.
• Oversee key accounts to foster long-term partnerships and enhance customer satisfaction.
• Engage executive-level buyers by aligning technical needs with business outcomes.
• Use data analysis to spot opportunities and refine sales forecasting.
• Collaborate with cross-functional teams to execute account planning and lifecycle selling.

Skills

Complex sales cycles

Sales forecasting data analysis

Strategic account planning

Executive stakeholder engagement

Renewals and upselling

Tools

CRM tools

Job description

For our client, we are seeking a Account Executive - Services, SLED to join the team of a leader in the Telecommunications & Hardware space.

This role will focus on driving complex services sales within the SLED market, with an emphasis on long-cycle, high-value opportunities. The Account Executive will build trusted relationships with executive stakeholders, align service solutions to customer priorities, and support renewal and expansion efforts. In close partnership with internal teams, this person will help advance account strategy, improve forecasting accuracy, and identify new growth opportunities across key accounts.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $219,500 - $301,900 annually

Responsibilities

• Lead negotiations for high-value service deals aligned with customer objectives
• Oversee key accounts to foster long-term partnerships and enhance customer satisfaction
• Engage executive-level buyers by aligning technical needs with strategic business outcomes
• Utilize data analysis to spot new opportunities and refine sales forecasting
• Collaborate with cross-functional teams to execute account planning and lifecycle selling

Qualifications

• 4+ years managing complex sales cycles from 6 to 18 months
• Experience closing deals valued at $1M+
• Proven record in service strategy, including renewals and upselling
• Data analysis experience for sales forecasting and market opportunity identification
• Expertise in strategic account planning and adoption-based service models

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with matching contributions
• Paid parental leave and disability coverage
• Generous paid time off, including flexible vacation and personal wellness days
• Volunteering days and additional paid time off for family emergencies

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification-your background could be exactly what this team needs.