Account Executive - Ryder Fuel Services (RFS) - REMOTE

Ryder System, Inc.; Hartford (CT); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Executive to manage existing accounts and drive new sales in the fuel services sector. This remote role involves collaborating closely with management and internal teams to identify customer needs, develop effective solutions, and enhance customer relationships. The ideal candidate will have a strong background in sales and customer service, with the ability to influence stakeholders and foster professional relationships. Join a company that values growth and offers comprehensive benefits, including health care and a 401(k) plan, while providing an opportunity to thrive in a supportive environment.

Benefits

Comprehensive health benefits

Paid time off

401(k) plan

Qualifications

• 3+ years in downstream fueling or facilities operations.
• 2+ years in sales or related customer experience roles.

Responsibilities

• Manage existing accounts and develop new customer business.
• Collaborate with internal teams to close deals and support growth.

Skills

Effective listening

Writing skills

Speaking skills

Relationship building

Influencing stakeholders

Time management

Multi-tasking

Education

Bachelor's Degree

Job description

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Summary

The Account Executive – RFS will have responsibility for existing account management activities and new account sales. The AE will identify and develop new customer business for Ryder Fuel Services (RFS) in collaboration with RFS management. The AE will facilitate research and prospecting of new customers, develop an industry network, and educate/develop prospects' value perception of RFS services. The AE will support existing customer service and marketing efforts and understand competitive influences and risks.

Essential Functions

1. Sales Activity – Represent spectrum of RFS services. Collaborate with RFS management, accounting, and operations to facilitate contracts and close deals that support RFS growth and revenue targets. Interface with internal Ryder Sales Teams to identify synergies to expand current customer services.
2. Customer Experience – Work with RFS team to increase existing customer supplemental sales opportunities. Create supportive working relationships with internal and external stakeholders. Leverage all resources to expand new opportunities, e.g., Fuel Services, Building Maintenance, Finance, etc. Support existing customer relationships, reporting, and feedback management, based on RFS Ops customer teams’ needs. Work with RFS Team to onboard accounts. Ensure that new customer orientation is completed.
3. Business Development – In collaboration with RFS management, identify prospects and their needs. Develop understanding of customer requirements and value components through value-based proposal preparation. Develop sales activity plan to meet and exceed revenue targets. Respond proactively to leads and inquiries. Maintain prospecting message alignment with RFS operations.
4. Administrative Support – Maintain account profile information on all prospect solicitations. Facilitate marketing efforts and educational opportunities to support RFS presence in the marketplace. Familiarize RFS Team with sales in progress and their potential impact on operations. Perform administrative functions necessary to support account development.
5. Continuous Improvement – Evaluate effectiveness of sales skills/approach, enhance industry knowledge, and identify growth needs.

Additional Responsibilities

• Understand how RFS solutions can be customized to meet customer needs.
• Adhere to Ryder’s Policies and Procedures including Travel and Expense Policy.
• Perform other duties as assigned.

Skills And Abilities

• Effective listening, writing, and speaking skills. Ability to explain and instruct.
• Ability to create and maintain professional relationships at all organizational levels.
• Influence internal and external stakeholders.
• Maintain confidentiality.
• Work independently and in teams.
• Highly organized with excellent time management and multi-tasking skills.
• Nuance-oriented with excellent follow-up practices.

Qualifications

• Bachelor's Degree (Preferred)
• 3+ years in downstream fueling or facilities operations, support, maintenance, and compliance (Required)
• 2+ years in sales or related customer experience roles (Preferred)
• Understanding of RFS's product offerings and financial drivers (Required)

Travel

Yes

Job Category:

Sales Support

Compensation Information

Pay ranges from $31.30 to $39.47 hourly, with potential bonuses or incentives based on experience and performance.

Benefits

Comprehensive health and welfare benefits, paid time off, and a 401(k) plan for full-time positions.

Additional Information

Ryder is an Equal Opportunity Employer. Communications will only originate from @ryder.com emails. Verify legitimacy of communications through official Ryder contacts.