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Summary
The Account Executive – RFS will have responsibility for existing account management activities and new account sales. The AE will identify and develop new customer business for Ryder Fuel Services (RFS) in collaboration with RFS management. The AE will facilitate research and prospecting of new customers, develop an industry network, and educate/develop prospects' value perception of RFS services. The AE will support existing customer service and marketing efforts and understand competitive influences and risks.
Essential Functions
- Sales Activity – Represent spectrum of RFS services. Collaborate with RFS management, accounting, and operations to facilitate contracts and close deals that support RFS growth and revenue targets. Interface with internal Ryder Sales Teams to identify synergies to expand current customer services.
- Customer Experience – Work with RFS team to increase existing customer supplemental sales opportunities. Create supportive working relationships with internal and external stakeholders. Leverage all resources to expand new opportunities, e.g., Fuel Services, Building Maintenance, Finance, etc. Support existing customer relationships, reporting, and feedback management, based on RFS Ops customer teams’ needs. Work with RFS Team to onboard accounts. Ensure that new customer orientation is completed.
- Business Development – In collaboration with RFS management, identify prospects and their needs. Develop understanding of customer requirements and value components through value-based proposal preparation. Develop sales activity plan to meet/exceed revenue targets. Respond proactively to leads and inquiries. Maintain prospecting message alignment with RFS operations.
- Administrative Support – Maintain account profile information on all prospect solicitations. Facilitate marketing efforts and educational opportunities to support RFS presence in the marketplace. Familiarize RFS Team with sales in progress and their potential impact on operations. Perform administrative functions necessary to support account development.
- Continuous Improvement – Evaluate effectiveness of sales skills/approach, enhance industry knowledge, and identify growth needs.
Additional Responsibilities
- Understand how RFS solutions can be customized to meet customer needs.
- Adhere to Ryder’s Policies and Procedures including Travel and Expense Policy.
- Perform other duties as assigned.
Skills And Abilities
- Effective listening, writing, and speaking skills. Ability to explain and instruct.
- Ability to create and maintain professional relationships at all organizational levels.
- Influence internal and external stakeholders.
- Maintain confidentiality.
- Work independently and in teams.
- Multi-task, organize, and manage time effectively.
- Attention to detail with excellent follow-up practices.
Qualifications
- Bachelor's Degree (Preferred)
- 3+ years in downstream fueling or facilities operations, support, maintenance, and compliance (Required)
- 2+ years in sales or related customer experience roles (Preferred)
- Understanding of RFS's product offerings and financial drivers (Required)
Travel
Yes
Job Category:
Sales Support
Compensation
Hourly, Range: $31.30 - $39.47
Benefits
Comprehensive health and welfare benefits, paid time off, and 401(k).
Equal Opportunity Statement
Ryder is an Equal Opportunity Employer and Drug-Free workplace.