Account Executive - Retirement 401 (k) Services (remote)

Paychex; Las Vegas (NV); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in Payroll and Human Resource Services is seeking a dedicated Customer Support Specialist. The role involves assisting clients with payroll processing and providing exceptional service. Opportunities for career growth and flexible work arrangements are available. Join a supportive team committed to excellence and client satisfaction.

Benefits

Comprehensive benefits package

Flexible work arrangements

Career advancement opportunities

Qualifications

• Minimum of 2 years of experience in customer service or a related field.
• Strong communication skills, both written and verbal.

Responsibilities

• Assist clients with payroll processing and related inquiries.
• Provide exceptional customer service and support to clients via phone and email.
• Collaborate with team members to resolve client issues.

Skills

Communication

Problem Solving

Attention to Detail

Tools

Microsoft Office Suite

Job description

Employer Industry: Payroll and Human Resource Services

Why consider this job opportunity:
- Salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- Flexible work arrangements, including the possibility of remote work
- Supportive and collaborative work environment
- Comprehensive benefits package, including health, dental, and retirement plans

What to Expect (Job Responsibilities):
- Assist clients with payroll processing and related inquiries
- Provide exceptional customer service and support to clients via phone and email
- Collaborate with team members to resolve client issues and enhance service delivery
- Participate in training sessions and meetings to stay updated on industry trends
- Maintain accurate client records and documentation

What is Required (Qualifications):
- Minimum of 2 years of experience in customer service or a related field
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Office Suite and other relevant software
- Ability to work independently and as part of a team
- Strong attention to detail and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Experience in payroll or human resources
- Familiarity with HR software and payroll systems
- Knowledge of employment laws and regulations

#PayrollServices #CustomerSupport #CareerGrowth #RemoteWork #EmployeeBenefits

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