Account Executive II

Liberty Dental Plan; Ohio; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Remote or hybrid options

401(k) with employer match

Dental coverage

Vision insurance

Life and AD&D insurance

Flexible Spending Accounts

Wellness programs

Employee Assistance Program

Paid time off

Job summary

Liberty Dental Plan, Inc. is seeking an Account Executive II in Ohio and New Jersey to manage a portfolio of clients and drive strategic growth. You will lead renewal activities, analyze utilization, and present value-driven solutions, coordinating with internal teams to deliver exceptional service.

The role emphasizes relationship building, cross-functional collaboration, and proactive client education, with opportunities for professional growth in a mission-driven company.

Qualifications

• Bachelor's degree in Business Administration or Marketing or related field.
• Minimum 4 years of health insurance account management or related experience.
• Experience with mid-sized or complex client accounts is preferred.

Responsibilities

• Serve as lead contact for day-to-day client service and strategic account support.
• Develop and execute relationship management strategies aligned with client goals.
• Analyze plan utilization and performance trends to offer proactive recommendations.
• Lead renewal activities, present options, and adjust design and pricing.
• Collaborate with Claims, Eligibility, Provider Relations, and Finance to resolve issues.
• Mentor junior team members in client service and account management.

Skills

Relationship management

Renewal strategies

Account management

Client services

Communication skills

Stakeholder management

Data analysis

Cross-functional

Presentation skills

Strategic thinking

Education

Business/Marketing degree

Job description

Job Details: Job Location: Ohio - OH, Liberty Dental Plan is Hiring an Account Executive II in Ohio and New Jersey!

Are you a relationship-driven professional who thrives on delivering exceptional client experiences and driving strategic account growth? Join Liberty Dental Plan as an Account Executive II and play a key role in strengthening client partnerships, supporting retention efforts, and helping organizations maximize the value of their dental benefits programs.

About Liberty Dental Plan

At Liberty Dental Plan, our mission is to improve access to quality dental care while delivering outstanding service to our members, clients, providers, and communities. We foster a collaborative, purpose-driven culture where innovation, teamwork, and professional growth are encouraged and celebrated.

Role Overview

The Account Executive II serves as a trusted advisor and primary point of contact for a portfolio of clients. In this role, you'll build strong client relationships, proactively identify opportunities for enhancement and growth, and collaborate across departments to ensure exceptional service delivery and long-term client success.

What You'll Do

• Serve as the lead contact for day-to-day client service and strategic account support.
• Develop and execute relationship management strategies aligned with each client's business goals and objectives.
• Analyze plan utilization, performance trends, and client needs to provide proactive recommendations and solutions.
• Lead renewal activities, including developing and presenting renewal options, benefit design changes, and pricing strategies.
• Partner with internal teams including Claims, Eligibility, Provider Relations, and Finance to resolve escalated issues effectively and efficiently.
• Identify opportunities to enhance client satisfaction, improve plan performance, and expand service offerings.
• Facilitate client meetings, quarterly business reviews, and strategic planning sessions.
• Support open enrollment strategies, employee education initiatives, and presentation development.
• Maintain accurate client records, service documentation, and renewal milestones within company systems.
• Monitor contractual performance expectations and ensure service commitments are achieved.
• Mentor and support junior team members in client service and account management best practices.

Qualifications

Education

• Bachelor's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and relevant work experience.

Experience

• Minimum of 4 years of experience in health insurance account management, client services, employee benefits, or a related field.
• Experience managing mid-sized or complex client accounts strongly preferred.
• Dental or ancillary benefits industry experience is a plus.

Skills & Knowledge

• Strong knowledge of group health and dental insurance concepts, including underwriting, plan design, compliance, and claims operations.
• Exceptional relationship-building and consultative account management skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Strategic mindset with the ability to identify growth opportunities and deliver value-driven solutions.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Outstanding organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite and CRM systems.
• Ability to collaborate effectively across cross-functional teams.
• High degree of professionalism, discretion, and sound judgment.

Work Environment

• Collaborative, client-focused environment.
• Regular interaction with internal departments and external client stakeholders.
• Opportunity to lead strategic client discussions and influence long-term account success.

Why Join Liberty Dental Plan?

• Make a meaningful impact on client satisfaction, retention, and growth.
• Work alongside experienced professionals in a collaborative and supportive culture.
• Develop strategic account management expertise within a growing healthcare organization.
• Contribute to a mission-driven company focused on improving access to quality dental care.
• Enjoy opportunities for professional development and career advancement.

Location & Benefits: Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.Candidates must reside in Ohio or New Jersey

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

• Competitive pay structure and savings optionsto help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance,with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coveragefor employees and eligible dependents.
• Vision insurancewith low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accountsfor healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long‑term and short‑term disability coverage.
• Expansive wellness programs, including company-wide wellness challengesand gym discounts.
• Employee Assistance Program (EAP)to support mental health and well‑being.
• Generous vacation and sick leavepolicies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursementfor eligible educational expenses.
• Remote or hybrid work optionsavailable for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is$80,000 - $110,000 annually,not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typical offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.