Associate Provider Network Manager

Liberty Dental Plan, Inc.; Tampa (FL); Remote; USD 53,000 - 63,000; Full time

Benefits offered by this job

401(k) match + retirement benefits

Dental coverage for employees & depend

Vision insurance

Life insurance

EAP (Employee Assistance Program)

Vacation & sick leave

Wellness programs

Job summary

Liberty Dental Plan, Inc. seeks an Associate Provider Network Manager to recruit and support dental providers, coordinate contracting and credentialing, and maintain a compliant network that meets member access standards.

This role is remote with Florida residency requirement and may involve up to 25% travel to provider sites. You will partner with internal teams to ensure accurate directory information and provide education on policies and procedures, while delivering exceptional service to

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience supporting provider networks, dental offices, or related healthcare operations.
• Experience with Dental PPO and/or DHMO networks preferred.
• Strong communication and organizational skills.

Responsibilities

• Support recruitment of general dentists and specialists to strengthen provider networks.
• Assist with network analysis to identify recruitment needs and ensure network adequacy.
• Develop and maintain relationships with dental providers and office staff.
• Review contracting and credentialing packets for completeness and accuracy.
• Collect and organize provider documentation for onboarding and credentialing processes.
• Coordinate with providers and internal teams to resolve provider and member issues.
• Educate providers on Liberty Dental Plan policies and compliance requirements.
• Conduct provider orientations and ongoing outreach.
• Verify and maintain provider directory information (office demographics, schedules, locations, hours).
• Support annual provider attestation and compliance activities.
• Process provider and facility updates in a timely manner.
• Conduct provider service calls and site visits as needed.
• Collaborate with cross-functional teams to support provider network operations.

Skills

Provider network support

Dental terminology

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Associate Provider Network Manager (Must reside in Florida)

Job Details: Job Location: LIBERTY Dental Plan of Florida - Tampa, FL, Salary Range: Undisclosed,

Help Build a Stronger Dental Network That Improves Access to Care for Thousands of Members

At Liberty Dental Plan, we're committed to connecting members with quality dental care through strong provider partnerships and exceptional service. We're looking for an organized, relationship-focused Associate Provider Network Manager to help grow, maintain, and support our provider network while ensuring providers have the resources and guidance they need to succeed.

This is an exciting opportunity for a dental industry professional who enjoys building relationships, coordinating complex processes, and working collaboratively across teams to make a meaningful impact on provider and member experiences.

About the Role

As an Associate Provider Network Manager, you will assist with provider recruitment, contracting, credentialing support, network maintenance, and provider education. You will partner closely with internal teams and dental offices to ensure the provider network remains compliant, accurate, and positioned to meet member access standards.

This is a remote position; however, candidates must reside in Florida. Travel of up to 25% may be required for provider visits, meetings, and network support activities.

What You'll Do

• Support the recruitment of general dentists and specialists to strengthen provider networks and meet organizational goals.
• Assist with network analysis to identify recruitment needs and ensure network adequacy.
• Develop and maintain positive relationships with dental providers and office staff.
• Review contracting and credentialing packets for completeness and accuracy.
• Collect and organize provider documentation required for onboarding and credentialing processes.
• Coordinate with providers and internal teams to resolve provider and member-related issues.
• Educate providers on Liberty Dental Plan policies, procedures, and compliance requirements.
• Conduct provider orientations and ongoing provider outreach.
• Verify and maintain provider directory information, including office demographics, schedules, locations, and operating hours.
• Support annual provider attestation and compliance activities.
• Process provider and facility updates in a timely manner.
• Conduct provider service calls and site visits as needed.
• Collaborate with cross-functional teams to support provider network operations and service excellence.
• Perform additional duties and special projects as assigned.

What You'll Bring

Required Qualifications

• High school diploma or GED.
• Minimum of 2 years of experience supporting provider networks, dental offices, managed healthcare, insurance operations, or related healthcare sales environments.
• Experience working with Dental PPO and/or DHMO networks.
• Strong knowledge of dental terminology and dental office operations.
• Excellent verbal and written communication skills.
• Strong customer service, relationship-building, and organizational skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to identify issues, conduct research, and follow through to resolution.
• Valid driver's license, reliable transportation, and proof of insurance meeting company requirements.

Preferred Qualifications

• Associate degree in a related field.
• Background as a dental hygienist, dental assistant, office manager, or other dental practice professional.
• Experience with provider credentialing, contracting, claims, or provider relations.
• Experience with Medicaid dental networks.
• Bilingual communication skills.
• Previous experience working for a dental insurance carrier or managed care organization.

Why Join Liberty Dental Plan?

• Play a key role in expanding access to quality dental care.
• Build meaningful partnerships with providers throughout your territory.
• Gain exposure to provider recruitment, contracting, credentialing, compliance, and network operations.
• Collaborate with experienced teams across Provider Operations, Provider Data Management, Credentialing, and Provider Relations.
• Enjoy a remote work environment with opportunities for field engagement and professional growth.
• Join an organization focused on service, collaboration, and continuous improvement.

Success in This Role

The ideal candidate is highly organized, relationship-driven, and comfortable managing multiple priorities in a fast-paced environment. You enjoy working with dental professionals, solving problems, maintaining accurate documentation, and providing outstanding support to both providers and internal partners. You bring a strong understanding of the dental industry and take pride in delivering excellent service while helping maintain a high-quality provider network.

Location

**Must reside in Florida** Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

• Competitive pay structure and savings options to help you reach your financial goals.
• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
• Affordable medical insurance,with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
• 100% employer-paid dental coveragefor employees and eligible dependents.
• Vision insurancewith low-cost premiums for employee-only coverage and dependents.
• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
• Flexible Spending Accountsfor healthcare and dependent care expenses.
• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
• Long-term disability coverage.
• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
• Employee Assistance Program (EAP)to support mental health and well-being.
• Generous vacation and sick leavepolicies, with the ability to roll over unused time.
• 10 paid company holidays.
• Tuition reimbursementfor eligible educational expenses.
• Remote or hybrid work optionsavailable for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $53,000 - $63,000 annually, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.