Account Executive, Hospitality

Fullsteam; Northern (KY); Hybrid; USD 96,000 - 120,000; Full time

Job summary

WebRezPro, part of the Fullsteam organization, is seeking an Account Executive to drive new logo software and services sales. This remote role can be located in the United States or Canada, and you will be a key driver of growth identifying prospects, conducting discovery, and presenting tailored demos.

You will manage the sales cycle from prospecting to close, collaborate with leadership, marketing, product, and customer success, and forecast outcomes.

Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or related field.
• 3+ years of hospitality software sales experience in SMB/mid‑market.
• Willingness to travel as needed to meet clients and events.

Responsibilities

• Identify and prospect potential clients through multiple channels.
• Perform needs analysis and discovery with prospects.
• Present tailored software demos addressing client requirements.
• Build relationships and serve as primary contact throughout the sales cycle.
• Negotiate terms and pricing with cross‑functional teams.
• Maintain sales records in CRM and manage the pipeline.

Skills

Hunter mentality

Market trends analysis

Communication skills

Negotiation

CRM proficiency

Sales tools familiarity

Presentation skills

Travel willingness

Education

Bachelor's degree in Business, Marketing, Technology, or related field

Tools

CRM software

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. This is a remote role that can be located in the United States or Canada. As an Account Executive at WebRezPro, part of the Fullsteam organization, you will be a key driver of the organization’s growth by specializing in new logo software and services sales.

Primary Responsibilities:

• Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms.
• Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals.
• Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
• Build and maintain relationships with perspective clients, serving as their primary point of contact throughout the sales cycle.
• Negotiate contract terms and pricing with clients, working closely with the cross‑functional teams to ensure compliance and mutual agreement.
• Maintain an accurate record of sales activities, leads, and opportunities in the CRM system.
• Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets.
• Leverage sales dashboards to understand where to focus your time and activities.
• Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
• Stay informed about industry trends, competitor activities, and market developments.
• Utilize this knowledge to position the solution effectively and provide insights to clients.
• Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities.

Skills & Competencies:

• Highly driven and self-motivated, with a hunter mentality and a passion for understanding prospects’ needs, matching those needs to solutions and achieving sales targets.
• Ability to analyze market trends, customer data, and sales metrics to inform strategy and decision-making.
• Excellent communication, negotiation, presentation, closing, and interpersonal skills.
• Proficiency in negotiation and the ability to close deals effectively.
• Familiarity with core business management solutions and the ability to quickly learn new products.
• Ability to understand complex customer requirements and navigate complex sales cycles.
• Ability to work independently, manage multiple tasks, and thrive in a fast‑paced, target‑driven environment.
• Strong interpersonal skills with the ability to build and maintain relationships with clients and internal stakeholders.
• Outstanding knowledge of Microsoft Office, Experience using CRM software and proficiency in sales tools and technologies.
• Fast and adaptive learner who keeps up with latest technology and market trends.
• Driven by achieving and exceeding targets, with a strong focus on results.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
• 3+ years of experience in hospitality software sales, preferably within the SMB and mid‑market segments.
• Willingness to travel as needed to meet clients and attend industry events.

On-Target Earnings (OTE): $96,000-$120,000 USD/ $104,000-$140,000 CAD Includes base salary plus commission.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Company Overview

Fullsteam: Leading the Evolution of Software and Payments Fullsteam integrates modern and scalable payments technology with vertical software to create industry-specific features and end‑to‑end business management systems. Fullsteam is a rapidly growing, dynamic, and exciting private equity‑backed software and payments company headquartered in Auburn, AL. The company was formed in 2018 by a core group of talented payments and software experts. Fullsteam is quickly expanding its operations through the acquisition of strategic portfolio companies that could benefit from our cutting‑edge software and payments platform.