Account Executive - DOD - Virginia

Cisco Systems, Inc.; McLean, Virginia, Miami (VA, MN, FL); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as an Account Executive, where you'll be pivotal in transforming customer experiences and driving service strategies. This role offers a unique opportunity to engage with major accounts, enhancing their journey with innovative solutions. You'll collaborate with a dynamic team, leveraging your expertise to uncover customer needs and tailor services that deliver exceptional value. If you're passionate about technology and eager to exceed sales goals in a supportive environment, this is the perfect opportunity for you. Embrace the chance to make a significant impact in a company that values diversity and community engagement.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with Matching Contribution

Flexible Vacation Time Off

Paid Time Off for Volunteering

Paid Holidays

Sick Time Off

Performance-Based Incentive Pay

Qualifications

• 7+ years of services sales experience in IT or related industry.
• Experience selling through channel partners.

Responsibilities

• Drive customer experience transformation and lead services strategy.
• Collaborate with extended account team to develop services strategies.

Skills

Services Sales Experience

Solution Selling Skills

Customer Relationship Management

Strategic Problem Solving

Education

BA/BS in Technology or Marketing

Tools

Cisco Software

Job description

The application window is expected to close on June 01, 2025

The application window is expected to close on June 01, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Applicant must reside or be willing to relocate to the state of Virginia

Meet the Team

In the Account Executive Services and Software Sales role and as a key member of the account team, you will drive customer experience transformation & intimacy and lead the services strategy within our largest accounts. You'll be crucial in growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, a very important financial metric for Cisco. You will also be responsible for communicating value of Cisco Software Enterprise Agreements, providing Proposals and working to close those deals.

You will provide leadership in the customer account with respect to Cisco Services and Software and drive the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide an outstanding solution. You will be the Account Executive on Cisco strategic Software and Services and advise the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.

Your Impact

• Crafting strong and meaningful customer relationships and attainment of sales targets from net-new services growth in your assigned accounts.
• You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Customer Success/Delivery, Legal, Finance, and our Partner ecosystem to develop services strategies and drive new opportunities to closure.
• Strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customers.
• Driving new and incremental business within your customer base.
• Proven success in the technology services and software industry with a strong drive to get results and very motivated to exceed sales goals.
• 7+ years of services sales experience in IT or related industry
• 5+ years of experience selling through channel partners
• Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.
• Understanding of Key Drivers and Strategic Imperatives of relevant Industry
• Solution selling skills aligned to each customer’s outstanding business problems and strategic objectives
• Ability to develop positive relationships based on deep understanding of the customer's perspective
• Highly Driven to succeed, take initiative, and drive mission outcomes
• Collaborate and drive cross functional team within Cisco through influence to desired outcomes

Preferred Qualifications:

• Knowledge of Cisco’s or a competitor’s Professional / Advanced Services portfolio
• BA/BS degree in technology related fields or marketing/management
• Knowledge of Cisco’s Software Selling and Buying programs – or a competitors SW Sales
• Expertise in Outside-In and Consultative and Software selling as well as knowledge or experience with SViDA and ACV
• Collaborate and drive cross functional team within Cisco through influence to desired outcomes
• Security Clearance TS recommended but not required

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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