Account Executive - DACH

Remote; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

NiCE is seeking an experienced Enterprise Account Executive to drive DACH SaaS sales from a remote setup. You will manage high-value deals with senior executives, build long-term partnerships, and coordinate with cross-functional teams.

You will prospect, qualify, negotiate, and close in a fast-growing AI/CX space, leveraging CRM and ROI storytelling. Fluent German and English required; remote work; reporting to Senior Director, Sales EU.

Qualifications

• Experience selling SaaS to enterprise customers, preferably in CX/AI.
• Proven track record closing complex deals with senior executives.
• Fluent German and English with strong communication skills.

Responsibilities

• Acquire new enterprise clients within the DACH region.
• Manage full sales cycles from prospecting to close.
• Develop territory plans and build ROI-driven business cases.
• Coordinate responses to RFPs/RFIs and demos.
• Collaborate with BDRs, Presales, Marketing, Product and Finance.
• Represent the company at industry events and trade fairs.
• Maintain accurate CRM records and forecasts.

Skills

Enterprise SaaS sales

German language

English language

CRM (Salesforce)

RFP/RFI responses

DACH market

Tools

CRM (Salesforce)

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding DACH Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

How will you make an impact?

• Acquiring new enterprise companies from all industries within the DACH region

• Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources

• Developing, maintaining and reviewing territory plans that outline how you will meet business goals

• Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close

• Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations

• Coordinating responses to RFPs/RFIs

• Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership

• Representing Cognigy at trade fairs or events that are customary in the industry

• Preparing, presenting and conducting demos, presentations and customer meetings

• Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment

• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase

• You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)

• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment

• What is a salesperson without professional communication skills, and a customer‑centric, personable demeanor?!

• You can balance driving a sales cycle independently while leveraging internal resources

• You are comfortable leveraging a partner channel to support the sales process

• Fluent in German and English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCECognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 11858

Reporting into: Senior Director, Sales EU

Job type: Individual contributor.

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