Account Executive - Southwest Connecticut

Vitu; Fairfield (PA); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Generous paid time off (PTO)

Pet insurance

Retirement planning options

Tuition reimbursement

Job summary

Vitu in Pennsylvania is seeking an Account Executive for Southwest Connecticut to build strong relationships with clients. The role involves training dealership personnel on Vitu services, monitoring compliance with DMV regulations, and providing exceptional customer support.

The ideal candidate will have experience in handling DMV documents, proficiency with office software, and the ability to work independently. The position offers a salary range of $55,000 - $68,000, plus bonuses and comprehensive benefits.

Qualifications

• Experience managing DMV paperwork and documentation.
• Knowledge of DMV regulations related to registration processing.
• Ability to configure Chrome and Firefox.

Responsibilities

• Train dealership personnel on Vitu services.
• Monitor dealership compliance with DMV regulations.
• Provide customer support via telephone, chat, and email.

Skills

Experience with DMV documents

EVR program knowledge

Proficiency with Microsoft Word, Excel, Google Drive

Effective communication with high‑level executives

Ability to work independently

Education

Valid driver's license

Job description

Account Executive - Southwest Connecticut

The Account Executive position is for a dynamic, highly motivated, service-oriented individual who will maintain and build professional relationships with Vitu clients. This role supports a client base across Southwest Connecticut, and the ideal candidate will reside within Fairfield County.

Key Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
• Maintain a strong business relationship with key dealership personnel.
• Provide Vitu support via phone, chat and email as needed.
• Deliver exceptional customer service and support by being responsive and proactive to customer needs.
• Act as a client advocate by suggesting improvements to the program and addressing client issues and concerns.
• Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
• Respond to clients for complex DMV issues.
• Navigate a dealer's DMS to ensure proper calculation of DMV fees.
• Conduct DMV fee training both in-person and via webinar.

Minimum Qualifications And Experience

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles.
• Mandated experience with reports of sale, bulk reconciliation, account management in a B2B environment, mandatory mandatory mandate mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory
• EVR program knowledge (E‑filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Experience configuring and setting up Chrome and Firefox.
• Proficiency with Microsoft Word, Excel, and Google Drive.
• Effective communication with high‑level executives.
• Ability to work independently with limited supervision.
• Valid driver’s license and acceptable driving record.
• Travel up to 150 miles.

Compensation

The salary range for this position is $55,000 – $68,000. This role includes bonus eligibility and may also offer participation in an incentive compensation plan.

Final compensation will be determined based on the applicant’s relevant experience, skill set, education, location, business needs, market demands, and other factors as permitted by law.

This role includes a company‑provided vehicle as part of the total rewards package, in accordance with company policy, and may involve the use of a company‑owned or leased vehicle within the scope of employment.

Benefits

• Health, dental, and vision coverage for you and your family.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Generous paid time off (PTO).
• Pet insurance.
• Retirement planning options.
• ID theft insurance.
• Life and disability insurance.
• Commuter benefits.
• Accident, hospital, and critical illness insurance.
• Tuition reimbursement.

Equal Employment Opportunity

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. All employment decisions are based on abilities, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin, disability, marital status, veteran status or any other category protected by applicable law. Reasonable accommodations are provided upon request.

Recruitment Fraud Warning

We will never ask candidates for payment, banking information, gift cards, cryptocurrency, login credentials, or personal financial details during the recruitment process. Official communication will only come from authorized company email domains (vitu.com). If you receive suspicious messages claiming to represent us, please contact us directly through our official careers page.