Account Executive, Commercial Growth

Temporal; United States; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Temporal is seeking a Commercial Account Executive to join a remote-first team with hybrid in-office days in Atlanta, GA and San Francisco, CA. You will own a portfolio of 40–60 commercial accounts, driving ARR growth by expanding workloads and unlocking new use cases.

You will build relationships with champions, economic buyers, and partners, while coordinating with marketing and external providers to accelerate adoption. A strong technical curiosity and customer-advocacy mindset are essential.

Qualifications

• 3+ years experience in Sales, Customer Success, Account Management or Sales/Business Development.
• Background advocating for customers and driving outcomes.
• Aptitude to learn company tech, databases and cloud concepts.
• Ability to own a portfolio and make key decisions autonomously.
• Entrepreneurial mindset with ability to create new processes for customers.

Responsibilities

• Receive and activate newly closed-won accounts and drive ARR growth.
• Identify activation and expansion opportunities within your customer base.
• Be responsible for the success of 40-60 accounts.
• Build and grow relationships with champions, coaches, and economic buyers.
• Drive pipeline development and quota attainment.
• Partner with product marketing for messaging to cloud customers.
• Partner with AWS, GCP, Azure and third-party SIs to unlock co-sell opportunities.
• Design programs to identify and productionize new use cases with customers.
• Coordinate with SLA-backed support to ensure customer success as they scale.

Skills

Sales/CS/AM experience

Customer advocacy

Autonomy & ownership

Entrepreneurial mindset

Team player

Technical curiosity

CRM proficiency (Salesforce)

AI tools familiarity

Tools

Salesforce

Slack

Outreach

Gong

Common Room

reo.dev

Claude

OpenAI

Job description

Role Summary

Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! the company is a remote first company. We are looking to hire out of Atlanta, GA and San Francisco, CA. Both roles offer a hybrid model, with 2 days in office.

We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!

We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing the company team. This role will become a main point of contact for the company commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.

What You'll Do

Receive and activate newly closed-won accounts handed off from our new-logo team, and drive ARR growth by growing identified workloads and finding new workloads

• Identify activation and expansion opportunities within your customer base

• Be responsible for the success of 40-60 accounts

• Build and grow relationships across your accounts by identifying champions, coaches, and economic buyers, and expanding your network of contacts as organizations and use cases evolve

• Drive consistent activity, pipeline development and quota attainment

• Partner with product marketing to deliver proper messaging and content to commercial the company Cloud customers

• Partner with key external stakeholders like cloud service providers (AWS, GCP, Azure) and third-party SIs to accelerate adoption and unlock co-sell opportunities within your accounts

• Design and execute programs to support the identification, design and productionization of new use cases with your customers

• Experience partnering with an SLA backed technical support services org and coordinating across teams to keep customers successful as they scale

What You'll Bring

Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges

• 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development

• A background and passion for advocating on behalf of your customers

• A mind for technology - we’ll teach you about the company and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts

• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes

• An entrepreneurial mindset - this is a new role at the company where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment

• Team player and passion for collaboration

• Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude and OpenAI

• Prior exposure to database, cloud, and infrastructure technology is a plus

the company Technologies is an Equal Opportunity Employer. the company Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

the company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.