Account Executive, Commercial (EMEA)

United States Digital Space LLC; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced Commercial Account Executive to join our remote-first team. You will be the main contact for commercial customers, leveraging your sales, technical, and account management skills to grow usage and uncover new use cases across your book of business.

You will activate new logo accounts, identify activation and expansion opportunities, and be responsible for the success of a broad book of business.

Qualifications

• 3+ years experience in Sales, Customer Success, Account Management, or Sales/Business Development
• Background and passion for advocating on behalf of customers
• A mind for technology; technically curious about databases and cloud concepts
• Ability to own your customer portfolio and drive outcomes autonomously
• Entrepreneurial mindset to create new processes for serving customers
• Team player with a collaborative approach
• Familiarity with Salesforce, Slack, Outreach, Gong, Common Room
• Exposure to database, cloud, and infrastructure tech is a plus

Responsibilities

• Activate and implement new logo accounts and get them up and running on the platform
• Identify activation and expansion opportunities within your customer base
• Be responsible for the success of a broad book of business
• Create and grow relationships with our champions
• Drive consistent activity, pipeline development and quota attainment
• Partner with product marketing to deliver messaging and content to commercial Cloud customers
• Design and execute programs to identify, design and productionize new use cases with customers
• Identify ICP accounts and pursue opportunities to drive ARR growth
• Collaborate with Start Up Program and Self Sign Up teams to ensure success for new logo prospects

Skills

Sales/BD

Account management

Customer advocacy

Autonomy

Entrepreneurial mindset

Technical aptitude

Tools

Salesforce

Slack

Outreach

Gong

Common Room

Job description

Role SummaryOur fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! the company is a remote first company.

We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!

We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing the company team. This role will become a main point of contact for the company commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.

What You'll Do

• Activate and implement new logo accounts and get them up and running on the platform
• Identify activation and expansion opportunities within your customer base
• Be responsible for the success of a broad book of business
• Create and grow relationships with our champions
• Drive consistent activity, pipeline development and quota attainment
• Partner with product marketing to deliver proper messaging and content to commercial the company Cloud customers
• Design and execute programs to support the identification, design and productionization of new use cases with your customers
• Identify ICP accounts and pursue the right opportunities in the right accounts to drive ARR growth
• Work closely with our Start Up Program team and Self Sign Up team to ensure success for the right new logo prospects

What You'll Bring

• 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
• A background and passion for advocating on behalf of your customers
• A mind for technology - we’ll teach you about the company and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
• An entrepreneurial mindset - this is a new role at the company where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration
• Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room
• Prior exposure to database, cloud, and infrastructure technology is a plus

the company Technologies is an Equal Opportunity Employer. the company Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

the company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.