Account Executive

Wizeline

San Francisco (CA)

Hybrid

USD 120,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation & total rewards

Health benefits & wellness programs

Savings & retirement plans

Global mobility opportunities

Flexible work policy

Continuous learning & training programs

Free certifications in cloud technologies

Job summary

Wizeline is seeking an experienced Account Manager based in San Francisco, CA. The role involves building and maintaining relationships with clients, leading account planning, and ensuring client satisfaction. The ideal candidate will have over 7 years of experience in account management within a software consulting environment, particularly in Media & Entertainment. The position offers competitive compensation, health benefits, global mobility opportunities, and a flexible work policy.

Qualifications

7+ years of experience in account management, business development, or delivery leadership role.
Experience in Media & Entertainment is required.
Strong client management and communication skills.

Responsibilities

Build and maintain long-term relationships with clients.
Lead strategic account planning and execution.
Monitor key account metrics such as revenue and client satisfaction.

Skills

Account management

Business development

Analytical mindset

Client management

Communication skills

Experience in Media & Entertainment

Job description

Key Responsibilities

Build, own and maintain long-term relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends, serving as the primary point of contact and trusted advisor.
Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.
Lead strategic account planning and execution to drive client success and long-term growth (farming).
Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.
Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.
Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.
Monitor key account metrics such as revenue, backlog, team performance, client satisfaction, and margin.
Support contract negotiations, renewals, and pricing discussions in collaboration with legal and commercial teams.
Act as the voice of the client internally, ensuring alignment between client needs and service delivery.

Must-have Skills

7+ years of experience in account management, business development or delivery leadership role in a software consulting or services environment.
Experience in Media & Entertainment.
Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).
Proven track record of farming and growing enterprise or mid-market software accounts.
Analytical mindset with the ability to connect business insights to actionable strategies.
Strong client management and communication skills, with the ability to build trust and credibility with senior stakeholders.
Open to travel and highly engaged with clients.

What We Offer