Account Executive

Total Care Connections; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Total Care Connections in Phoenix, AZ is seeking an Account Executive who thrives on building relationships with hospitals, physicians, and referral partners to expand our community-based care services. You’ll conduct client assessments, develop individualized care plans, and coordinate with Care Managers to ensure high-quality service.

If you’re outgoing, results-driven, and passionate about helping seniors and adults with disabilities, we’d love to meet you.

Qualifications

• Experience in home care, healthcare, hospice, senior living, or community-based services.
• Knowledge of Arizona Medicaid HCBS programs.
• Experience with referral sources such as the VA, Banner, UnitedHealthcare, hospitals, SNFs, and community partners.
• Private-pay business development experience.
• Client assessment and care planning experience.

Responsibilities

• Building and nurturing relationships with referral partners across hospitals, SNFs, physicians, and pay sources.
• Conducting client assessments and meeting families to understand care needs.
• Developing personalized care plans that set clients up for success.
• Collaborating with Care Managers and Operations to ensure seamless service delivery.
• Serving as a trusted resource for clients, families, and referral partners.
• Representing Total Care Connections at networking events and in the Phoenix healthcare community.

Skills

Relationship building

Networking

Sales

Communication

Bilingual English/Spanish

Job description

Account Executive | Phoenix, AZ

Build Relationships. Change Lives. Grow Your Career.

Do you love connecting with people, building strong partnerships, and making a real difference in your community? At Total Care Connections, we're on a mission to help seniors and adults with disabilities live safely, independently, and with dignity in the comfort of their own homes. We're looking for a passionate, outgoing, and results-driven Account Executive to help us expand our impact throughout the Phoenix area. If you're energized by networking, developing referral relationships, and helping families access life-changing care, we want to hear from you!

Why You'll Love This Opportunity

• Make a meaningful impact every day
• Build lasting relationships within the healthcare community
• Work with a supportive, mission-driven team
• Enjoy a role that combines community outreach, client advocacy, and business development
• Be part of a growing organization that values your contributions and rewards success

What You’ll Be Doing

As the face of Total Care Connections in the community, you’ll play a key role in growing our referral network and helping families find the care they need.

Your Responsibilities Include

• Building and nurturing relationships with referral partners, including hospitals, skilled nursing facilities, physicians, case managers, the VA, Banner, UnitedHealthcare, and private-pay sources
• Conducting client assessments and meeting with families to understand their care needs
• Developing personalized care plans that set clients up for success
• Collaborating with Care Managers and Operations teams to ensure seamless service delivery
• Serving as a trusted resource for clients, families, and referral partners throughout the onboarding process
• Representing Total Care Connections at networking events and throughout the Phoenix healthcare community

We’re Looking For Someone Who

• Loves building relationships and earning trust
• Is self-motivated, goal-oriented, and thrives in a fast-paced environment
• Enjoys being out in the community and meeting new people
• Has a passion for helping seniors, veterans, and adults with disabilities
• Takes ownership, follows through, and delivers exceptional service
• Can balance business growth with genuine compassion and care

Preferred Experience

• Home care, healthcare, hospice, senior living, or community-based services experience
• Knowledge of Arizona Medicaid HCBS programs
• Experience working with referral sources such as the VA, Banner, UnitedHealthcare, hospitals, SNFs, and community partners
• Private-pay business development experience
• Client assessment and care planning experience

Additional Qualifications

• Bilingual (English/Spanish)
• Existing referral relationships within the Phoenix healthcare community
• Experience working with seniors and disabled populations

Our Core Values

At Total Care Connections, We Hire People Who Embody

Servant Leadership – We put people first.

Commitment to the Extraordinary – We go above and beyond.

Can-Do Spirit – We tackle challenges with positivity and determination.

Radical Generosity – We lead with compassion and kindness.

We also believe in Patrick Lencioni's Ideal Team Player philosophy. Our top performers are:

Hungry

– Driven to achieve results

Humble

– Team-oriented and coachable

People Smart

– Skilled at building strong relationships

Ready to Make a Difference?

If you're looking for more than just another sales role—if you want a career where relationships matter, your work has purpose, and every day brings an opportunity to help someone—then we'd love to meet you.