Account Executive

Haptica; Owings Mills (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare

401k

Vacation and sick time

Paid holidays

Team-building activities

Job summary

Haptica in Owings Mills, Maryland, is seeking an Account Executive to drive lead generation and client onboarding. The role involves identifying key prospects, managing customer relationships, and growing the account portfolio. Candidates should have sales experience, strong communication skills, and proficiency in Microsoft Office and CRM software.

The position offers a competitive salary and benefits including healthcare, 401k, and a positive work culture. Join us at Haptica and be part of a rapidly growing company!

Qualifications

• 1-3 years of sales or business development experience required.
• Ability to write effective correspondence to customers and coworkers.
• Solid understanding of computers, data entry, and email applications.

Responsibilities

• Perform outreach to generate targeted accounts.
• Identify potential clients and establish relationships.
• Grow and manage the portfolio of Strategic Factory customers.
• Use the CRM to manage daily activities and customer information.

Skills

Attention to detail

Communication skills

Positive attitude

Flexibility

Education

Bachelor’s degree

Tools

Microsoft Office

CRM software

LinkedIn

Job description

Position Summary

While working as an Account Executive, your role serves as a key introduction for our customers through lead generation, client onboarding, and client adoption to all the opportunities Strategic Factory can provide across the many production verticals we service.

Key Responsibilities

• Perform outreach to lead generate targeted key and large opportunity accounts.


• Identify higher value potential clients/prospects, establish one‑on‑one relationships with key decision makers, identify their pain/needs and do the necessary due diligence to discover opportunities available for Strategic Factory to pursue.


• Participate in preliminary presentations/tours to these prospects.


• Participate in meetings from the Opportunity to Quote stage onward with Business Development Representatives to hand off their new Lead Generated accounts.


• Grow your set of key accounts (portfolio) of Strategic Factory customers, determining their needs and budgets while serving as a trusted advisor in their evaluation and selection of various offerings including, but not limited to, print, signage, promotional items, branded apparel, digital and traditional marketing services, creative services, direct mail campaigns, and trade show and event preparation.


• Continue to educate portfolio customers on our products and services to quickly grow their sales and cross‑sell across all verticals.


• Enter accurate RFQ’s for project managers to complete.


• Follow‑up on pending estimates for customers in your portfolio.


• Use the CRM module to manage daily activities and customer information based on defined KPIs.


• Regular, reliable, and punctual attendance.


• Other duties as assigned.

Other Duties (Nonessential)

• Work on job assignments in other departments as instructed.

Qualifications

Education and Experience

• Bachelor’s degree preferred.


• 1-3 years of sales or business development experience required.

Computer Skills

• Solid understanding of computers, data entry, internet searches, the Microsoft Office suite and email applications.


• Experience using a CRM required.


• Proficiency with LinkedIn.


• Comfortable using typical presentation tools.

Other Qualifications

• Ability to write effective correspondence to customers and coworkers.


• Ability to pass a background check.


• Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus.


• Mathematical abilities required by this job include reading a ruler, calculating simple costs, and other basic mathematical skills.

Job Competencies

• Strong attention to detail.


• Excellent communication skills and ability to strike up cold conversations.


• Positive attitude.


• Committed to company mission and values.


• Flexible and willing to adapt to change.

Physical Demands & Work Environment

• While performing the duties of this job, one is frequently required to sit at a desk and work on computer desktops. Additionally, one is regularly required to stand for prolonged periods of time. The Customer Experience Specialist is regularly required to walk, stoop, and bend over and occasionally lift and/or move up to 25 pounds.


• While performing the duties of this job, one is regularly exposed to noise typical of an office environment such as printers, computers, and phones operating.

Benefits

• Financial stability. Competitive base salary and promotions based on performance and results.


• Massive advancement opportunities. A rapidly growing company poised to double in size in the next three years.


• Gorgeous work environment. State‑of‑the‑art facility with skilled professionals.


• Strategic benefits. Comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.


• Uber‑talented team members. Inspired by work alongside the best and brightest talent in the industry.


• Engaging company culture. Hard work balanced with fun, team‑building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer.