Account Executive

Headkount; New York (NY); In loco; USD 85.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Ancillary benefits

Professional coaching & education

Paid Time Off

Diverse community of beauty pros

Descrizione del lavoro

Headkount seeks an Account Executive in New York City to lead and manage a field-based Beauty Educator and RAC team, driving revenue and ensuring top-tier retail relationships. You will recruit, coach, and evaluate staff while coordinating with regional leadership to meet business targets.

The role demands strong leadership, coaching ability, and a track record of delivering results in a high-pressure retail environment, with a passion for people and product knowledge.

Competenze

• Must be located in the New York City, NY market.
• Minimum of 2 years managing Beauty Field Sales employees.
• Excellent communication skills, both verbal and written.
• Solid time management and prioritization skills.
• Excellent coaching, mentoring, and teaching skills.
• Excellent leadership and decision-making skills.
• Ability to multitask and work efficiently under pressure.
• Strong analytical and problem-solving skills.
• Professional conduct in-store.
• Technology skills.
• Passion for people in providing the ultimate customer service.
• Passion for people in elevating their product knowledge.
• Passion for product and the retail community.

Mansioni

• Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
• Manage the development Beauty Educators and Retail Account Coordinators.
• Weekly touchbases with direct reports.
• Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
• Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
• Approve & manage attendance & time off requests in assigned markets.
• Partner with Regional manager for escalated client and employee issues in a timely matter.
• Partner with Human Resources in active recruiting and facilitating interviews.
• Ensure excellence in Headkount retailer relationships.
• Provide in-field retailer support based on the needs of the business.
• Ensure retailer policy and procedures are upheld to quality standards.
• Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

Conoscenze

Beauty Field Sales management

Leadership

Communication skills

Time management

Coaching & mentoring

Decision-making

Multitasking

Analytical skills

Customer service orientation

Product knowledge

Descrizione del lavoro

Account Executive

Department: Field Leadership

Employment Type: Full Time

Location: New York City, NY

Compensation: $85,000 - $90,000 / year

Description

The go-to retail agency for beauty brands. Headkount minimizes the risk and time needed for beauty brands to get into brick-and-mortar with our all-in-one solution that provides experienced Beauty Education Teams who go in-store to increase brand awareness and drive top line sales. The Account Executive, New York City, is responsible for leading and managing daily operations of the field to achieve business goals. As the Account Executive, duties include overseeing the Beauty Educator, and Retail Account Coordinator team, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld.

To be successful as an Account Executive, you must have passion for people, be a creative thinker and a dynamic leader. You must must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Account Executive should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making skills.

Key Responsibilities

• Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
• Manage the development Beauty Educators and Retail Account Coordinators.
• Weekly touchbases with direct reports.
• Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
• Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
• Approve & manage attendance & time off requests in assigned markets.
• Partner with Regional manager for escalated client and employee issues in a timely matter.
• Partner with Human Resources in active recruiting and facilitating interviews.
• Ensure excellence in Headkount retailer relationships.
• Provide in-field retailer support based on the needs of the business.
• Ensure retailer policy and procedures are upheld to quality standards.
• Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

Skills, Knowledge and Expertise

• Must be located in the New York City, NY market
• Minimum of 2 years managing Beauty Field Sales employees
• Excellent communication skills, both verbal and written
• Solid time management and prioritization skills
• Excellent coaching, mentoring, and teaching skills
• Excellent leadership and decision-making skills
• Ability to multitask and work efficiently under pressure
• Strong analytical and problem-solving skills
• Professional conduct in-store
• Technology skills
• Passion for people in providing the ultimate customer service
• Passion for people in elevating their product knowledge
• Passion for product and the retail community

Benefits

• Competitive salary
• Join a diverse community of beauty professionals
• Company-sponsored medical benefits & ancillary benefits
• On-going professional coaching & education
• Paid Time Off