Account Executive

1001 John Wiley & Sons, Inc.; New Jersey; Hybrid; USD 63,500 - 94,166; Full time

Benefits offered by this job

Meeting-free Fridays

Employee learning programs

Job summary

Wiley, the global publisher behind zyBooks, seeks an Account Executive to drive sales, nurture leads, and manage customer relationships at higher education institutions in the US. The role is remote and covers 50-100 accounts, with responsibilities across selling, service, training, and support.

You will work in a fast-paced, startup-like environment within a long-standing science and learning company, collaborating with teams to position our course products and grow renewals.

Qualifications

• BS/BA degree required or equivalent.
• 3-4 years in related field sales, EdTech sales a plus.
• Experience presenting and demonstrating technology products/services.

Responsibilities

• Drive high-growth new business sales and market share in the territory.
• Retain and grow renewals revenue and nurture established accounts across the curriculum.
• Develop sales processes and communicate them across the region.
• Plan and execute territory call plans to optimize daily/weekly contact metrics.
• Develop thorough account plans for strategic customers.
• Use Salesforce to manage relationships and forecast pipeline.
• Articulate our story and product knowledge to customers.
• Collaborate within the team to support company culture.

Skills

EdTech sales

STEM education

Remote selling

CRM knowledge

Education

BS/BA Degree

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

About the Company

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

Have a passion for making a difference in hundreds of thousands of college-level students' education, careers, and lives. zyBooks, a Wiley brand, produces interactive online learning content that replaces college-level textbooks, homework, and even programming lab assignments. We offer the excitement of a young, energetic startup environment with a masterfully engineered platform and high-demand content for the STEM college market. We are dedicated to college students' success worldwide, providing courseware to more than 1.1 million students in over 1,200 academic institutions.

The Account Executive is responsible for driving sales, nurturing leads and managing customer relationships at higher education institutions in the US in the computer science/engineering/mathematics line of our business. The Account Executive works remotely and owns/manages the customer-facing selling, service, training, and support activities of an assigned territory between typically 50-100 accounts.

Job Responsibilities

• Drive high-growth new business sales and market share in the territory
• Retain and grow renewals revenue, leveraging those relationships to nurture established accounts across the curriculum
• Develop Sales Processes and effectively communicate those processes to the sales region
• Plan and execute assigned territory call plan strategies using a calendarized sales playbook to optimize daily and weekly contact metrics for their territory
• Develop thorough account plans for all strategic customers
• Use Salesforce to manage customer relationships, record sales activities, and develop and manage an active qualified pipeline for forecasting purposes
• Relate our company and products’ story and positioning, including essential course product knowledge
• Work as a team player within the sales region and team structure and contribute to the organization’s culture of collaboration and inclusivity across functional areas

Required Qualifications

• BS/BA Degree
• 3-4 years in a related field sales position, experience in EdTech Sales and selling to STEM college-level instructors is a plus
• Experience planning, selling, and presenting and giving demonstrations of technology products and services
• Business application software: Microsoft Suite, Google Suite, CRM knowledge (Preferably Salesforce.com)
• Self-motivated and a history of taking initiative, working independently and remotely
• Excellent communication skills, verbal and written

Company Culture & Benefits

We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing and creating impact that reaches everywhere. We are not just observers of progress. We are the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.

• Meeting-free Friday afternoons allowing more time for heads down work and professional development
• Robust body of employee programming that facilitates a wide range of opportunities to foster community, learn, and grow

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.

Salary Range

Salary Range: 63,500.00 USD to 94,166.66 USD #LI-KW1

The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Equal Opportunity Statement

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws.

Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.