Account Executive

Gallagher; Holly Springs (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) and Roth options

Paid parental leave

Flexible work hours

Educational expense reimbursement

Paid parental leave

Job summary

A leading employee benefits consulting firm in Holly Springs, North Carolina, is looking for an Account Executive to provide sales support and service to clients in NC, SC, and VA. Candidates should have a Bachelor's degree or extensive client service experience, alongside excellent communication skills. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth, while requiring travel across the region.

Qualifications

• Bachelor's degree with 3+ years client service and/or claims management experience.
• Producer’s License required.
• Ability to travel up to 75% of the time.
• Proficiency in Microsoft Office; appropriate licensing as required.

Responsibilities

• Provide sales support and service to existing clients.
• Coordinate open enrollment period from start to finish.
• Resolve billing, claim, eligibility, and other service issues.
• Coordinate open enrollment period from start to finish.
• Communicate with internal and external stakeholders.
• Organize enrollment team and supervise the process.
• Act as liaison between client and insurance companies to resolve service issues.
• Resolve billing, claim, eligibility, and other service issues.
• Build and maintain client relationships.
• Place new products within accounts.
• Complete special projects as assigned.

Skills

Client service

Claims management

Communication

Multi-tasking

Licensing

Industry knowledge

Education

Bachelor’s degree

High School degree/GED

Tools

Microsoft Office

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and you can help build a better world of work, think of Gallagher.

Overview

Pierce Group Benefits, a Gallagher Company, is currently the largest provider of employee benefits consulting and administration in North Carolina’s public sector. Our firm is a full‑service employee‑benefits brokerage that builds comprehensive benefits packages for employers in North Carolina, South Carolina, and Virginia. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees to learn and mentor with top leadership for continued professional and personal development. Additionally, you can count on excellent benefits, a comprehensive PTO plan & floating holidays, uncapped career growth, and the best people in the industry. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

We are currently searching for a self‑motivated and customer‑oriented individual with excellent communication and multi‑tasking skills to join our staff as an Account Executive.

How You'll Make An Impact

• Provide sales support and service to the existing client base throughout Virginia, North Carolina, and South Carolina.
• Confirm benefits to be communicated to clients.
• Prepare and obtain employee enrollment materials.
• Coordinate open enrollment period from start to finish.
• Communicate accurately and timely with internal and external stakeholders.
• Organize the enrollment team and supervise the process.
• Act as liaison between client and insurance companies to resolve service issues.
• Resolve billing, claim, eligibility, and other service issues.
• Build and maintain client relationships.
• Place new products within accounts.
• Complete special projects as assigned.
• Follow company procedures concerning all essential duties and responsibilities.
• Other duties as assigned.

About You

Required: Bachelor’s degree with 3+ years client service and/or claims management experience – or High School degree/GED with 8+ years client service and/or claims management experience; Producer’s License; Ability to travel up to 75% of the time; Proficiency in Microsoft Office; Appropriate licensing (or willingness to obtain) as required; Onsite client visits required within NC, SC, and VA; Candidate should live in NC, SC, or VA.

Preferred: Previous insurance knowledge and experience managing client relationships; Solid financial acumen.

Behaviors: Proficient in using technology as a tool to maximize productivity and quality; Strong written and verbal communication skills; Comfortably engages others in consultative discussion; Effectively manages/balances multiple and sometimes competing priorities; Works in a self‑directed manner.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(k) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.