Account Manager

Gallagher; Austin (TX); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401K and Roth options

Paid parental leave

Trainings programs

Gallagher Thrive program

Job summary

Gallagher and Boon Group, now part of Gallagher, is seeking an Account Manager to provide day-to-day management and client service for assigned employers’ benefits programs. You will serve multiple clients, acting as liaison between clients, brokers, vendors and internal resources to ensure compliant, cost-effective programs and timely enrollment.

The role requires at least 1 year in account management, a bachelor’s degree, and willingness to travel nationally; experience with Microsoft Office

Qualifications

• Minimum 1 year of experience in an account management role.
• Bachelor’s degree or equivalent education.
• Experience in the employee benefits industry a plus.
• Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Salesforce experience preferred.
• Group 1 insurance license (must have or obtain in the first 90 days of employment).
• Regular national travel required.

Responsibilities

• Act as client’s advocate and main point of contact.
• Liaise with internal departments and decision makers.
• Develop and nurture relationships with clients.
• Keep client informed of all day‑to‑day changes, billing or enrollment issues, compliance information, etc.
• Ensure accurate and timely servicing of accounts.
• Drive renewal processes and coordinate with internal teams.

Skills

Account management

Client relationship management

Microsoft Office

Salesforce

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Boon, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. Our long‑standing carrier partner relationships and creative approach to benefit programs allow us to create products that are compliant, cost‑effective, and, above all, competitive. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

The Boon Group has an exciting career opportunity for an Account Manager. The Account Manager provides the day‑to‑day management and client service support for assigned clients. They will serve multiple clients with various employee benefits and act as a liaison between the clients, brokers, vendors and internal company resources and departments. They serve as a subject‑matter expert on the Services Contract Act and the Davis Bacon Act and other health insurance and compliance arenas.

How You’ll Make An Impact

• Act as client’s advocate and main point of contact.
• Liaise with internal departments and decision makers.
• Develop and nurture relationships with clients.
• Keep client informed of all day‑to‑day changes, billing or enrollment issues, compliance information, etc.
• Ensure accurate and timely servicing of accounts.
• Stay abreast of current news, legislation, technologies and trends in the employee benefits industry.
• Drive renewal process from beginning to end including reporting, quote request submission, & coordination with internal departments.
• Develop expertise on legislation pertaining to government contracting.
• Assist in the open enrollment process and all activities with the client, vendors and internal departments.
• Renew and grow book of business.
• Travel to client offices on a regular basis.
• Follow the company policies and procedures required to comply with applicable data privacy and confidentiality requirements, including but not limited to SOC controls, and HIPAA Privacy and Security regulations.
• Constantly strive for growth for current book are integral to bringing in new accounts for the Company as well as maintaining positive relationships with existing clients and growing those accounts.
• Other duties as assigned.

About You

Required:

• Minimum 1 year of experience in an account management role preferred.
• Bachelor’s degree or equivalent education and related experience.
• Experience in the employee benefits industry a plus.
• Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Salesforce experience preferred.
• Group 1 insurance license (must have or obtain in the first 90 days of employment).
• Regular national travel required.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401K and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

Other benefits include

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more.
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.