Account Executive

BARALAN; Hempfield Township (Westmoreland County); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K retirement plan

Job summary

Baralan USA, Inc. is seeking an Account Executive in the United States to support the Sales Team and grow into an outside sales role. The position starts with inside sales tasks such as customer service, order management, and upselling for an assigned portfolio.

As experience and performance grow, you will take on customer visits, new business development, and territory growth, while meeting KPIs and contributing to sales forecasts. The role offers commission opportunities and benefits.

Qualifications

• Bachelor's degree preferred.
• 2+ years of inside sales or B2B sales experience.
• Manufacturing, distribution, packaging, cosmetics, or related industry experience preferred.
• Strong communication, organization, and time management skills.
• Ability to create rapport with customers – extraverted personality.
• Desire to build a long-term career in outside sales and business development.
• Self-motivated with strong problem-solving abilities.
• Willingness to travel to customer meetings as responsibilities expand.

Responsibilities

• Manage a portfolio of small and mid-sized existing customer accounts and identify opportunities to increase sales.
• Develop relationships with assigned customers while providing exceptional service.
• Enter orders, quotations, sample requests, artwork requests, and other sales-related administrative tasks.
• Monitor order status, shipment schedules, due orders, and pending approvals to ensure timely execution.
• Work closely with Sales Managers on pre-sales and after-sales activities.
• Generate quotations and assist with pricing in accordance with Company policies.
• Support customers with technical documentation, export documentation, and issue resolution.
• Maintain accurate CRM/ERP records and customer contact information.
• Learn Baralan's complete product portfolio, manufacturing processes, and commercial procedures.
• Prospect and qualify potential new customers through research, networking, and outbound outreach.
• Gradually transition into customer visits and new business development as training milestones are achieved.
• Meet established sales goals, pipeline objectives, and KPIs.
• Prepare sales forecasts and periodic reports.
• Perform other duties assigned by management.

Skills

Sales

Customer service

Communication

Organization

Time management

Problem-solving

Rapport-building

Outgoing personality

Education

Bachelor's degree preferred

Tools

MS Office

Navision ERP

Job description

Baralan USA is a global leader in cosmetic packaging solutions, serving beauty brands around the world for more than 60 years. With a reputation for innovation, quality, and customer-focused service, we design and deliver premium packaging solutions that help bring our clients' products to market. As we continue to grow, we are seeking talented professionals who are passionate about excellence and eager to make an impact.

Role Summary:

Support the Sales Team while developing into a full-time outside sales professional. This role begins with inside sales responsibilities including customer service, order management, upselling, sample coordination, and account support while managing an assigned portfolio of existing customers. As product knowledge, commercial skills, and performance grow, the Account Executive will progressively assume responsibility for new business development, customer visits, and territory growth.

RESPONSIBILITIES:

• Manage a portfolio of small and mid-sized existing customer accounts and identify opportunities to increase sales.
• Develop relationships with assigned customers while providing exceptional service.
• Enter orders, quotations, sample requests, artwork requests, and other sales-related administrative tasks.
• Monitor order status, shipment schedules, due orders, and pending approvals to ensure timely execution.
• Work closely with Sales Managers on pre-sales and after-sales activities.
• Generate quotations and assist with pricing in accordance with Company policies.
• Support customers with technical documentation, export documentation, and issue resolution.
• Maintain accurate CRM/ERP records and customer contact information.
• Learn Baralan's complete product portfolio, manufacturing processes, and commercial procedures.
• Prospect and qualify potential new customers through research, networking, and outbound outreach.
• Gradually transition into customer visits and new business development as training milestones are achieved.
• Meet established sales goals, pipeline objectives, and KPIs.
• Prepare sales forecasts and periodic reports.
• Perform other duties assigned by management.

REQUIREMENTS:

• Bachelor's Degree preferred.
• 2+ years of inside sales or B2B sales experience.
• Manufacturing, distribution, packaging, cosmetics, or related industry experience preferred.
• Strong communication, organization, and time management skills.
• Ability to create rapport with customers – extraverted personality
• Desire to build a long-term career in outside sales and business development.
• Self-motivated with strong problem-solving abilities.
• Proficiency in Microsoft Office and ERP systems (Navision preferred).
• Willingness to travel to customer meetings as responsibilities expand.

COMPETENCIES:

Technical

• MS Office and ERP/Database Systems
• Sales aptitude and customer relationship management
• Knowledge of manufacturing/distribution preferred
• Analytical and organizational skills

Soft Skills

• Professional communication and presentation
• Collaborative team player
• Results-oriented with a strong desire to learn
• Initiative and accountability
• Customer-focused mindset

CAREER PATH:

Phase 1 (0-12 months): Inside sales, customer support, order management, existing account management, product training.

Phase 2: Increased ownership of customer portfolio, upselling existing accounts, customer visits.

Phase 3: Transition into Business Development Representative with responsibility for acquiring new accounts and growing an assigned territory.

Salary

Depending on background experience; eligible for commission plan; health insurance coverage available; paid time off; 401K retirement plan.

Baralan USA, Inc. is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.