Account Director

Novum Global; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and pet insurance

401(k) with company match

Casual, collaborative environment

3 weeks of vacation

Job summary

Novum Global is seeking an Account Director to drive adoption of our software and services across a portfolio of named client accounts. In a Global Sales team, you will expand revenue and build long-term account plans with internal partners.

You’ll own relationships, lead demonstrations, prepare proposals, and collaborate with Client Success, Professional Services and Legal to ensure value delivery and successful contracts.

Qualifications

• 8+ years of sales experience in a B2B software/technology environment.
• Ability to identify growth opportunities and drive expansion within existing accounts.
• Strong communication and relationship-building skills with stakeholders at all levels.

Responsibilities

• Drive revenue growth by expanding adoption of software and services across named client accounts.
• Develop and execute long-term account growth strategies with Client Growth Director and Client Success.
• Understand client objectives and position solutions to achieve desired outcomes.
• Manage relationships across your named accounts with regular engagement.
• Present products and services with engaging live demonstrations.
• Develop proposals and responses to RFPs and other opportunities.
• Collaborate with Legal to facilitate contracting and SOW execution.
• Maintain Salesforce data to support forecasting and KPI tracking.
• Build strong client relationships and promote technology awareness.

Skills

Sales experience

Can-do attitude

Team player

Excellent communication

CRM familiarity

Tools

Salesforce

Job description

We are looking for a highly motivated Account Director to join our progressive and dynamic environment and play a key role in expanding the adoption of our software and services across our world-class client community.

As part of our Global Sales team, this role will focus exclusively on a portfolio of named existing client accounts. Your primary objective will be to drive incremental revenue by identifying opportunities to expand the use of our software and services within our established client base.

You’ll work closely with our Client Success, Sales, Professional Services and Legal teams to develop strategic account plans, strengthen client relationships, identify opportunities for growth and ensure our solutions continue to deliver meaningful business value.

What You’ll Do:

• Drive revenue growth by increasing adoption of software and services across existing client accounts.
• Partner with the Client Growth Director and Client Success team to develop and execute long-term account growth strategies.
• Develop a deep understanding of client objectives and business challenges, positioning our solutions to support their desired outcomes.
• Proactively manage relationships across your named accounts, creating regular engagement and identifying opportunities to introduce additional products and services.
• Present products and services to clients, including delivering engaging live demonstrations.
• Develop proposals and support responses to RFPs and other client opportunities.
• Partner with Professional Services to scope client requirements and develop Statements of Work (SOWs).
• Work closely with Legal to facilitate contracting, amendments and SOW execution.
• Maintain accurate Salesforce data and account information to support forecasting, reporting and KPI tracking.
• Build strong client relationships and increase awareness, understanding and appreciation of technology and services.
• Take ownership of your sales quota and actively participate throughout the sales cycle, from identifying opportunities through to closing.
• Apply a Targeted Account Selling methodology to maximise growth across your assigned accounts.

What You’ll Bring:

• 8+ years of sales experience, ideally within a B2B software, technology or services environment.
• A positive, proactive “can-do” attitude, with the creativity and resourcefulness to identify opportunities and find solutions.
• Strong team-player mentality, combined with the ability to work independently and take ownership of your accounts.
• A willingness to learn and develop expertise in the intellectual property sector. Experience or knowledge across patents, trademarks, copyrights or domains is highly desirable.
• A strong understanding of technology and software, with experience presenting and demonstrating software solutions to clients.
• Excellent organisational skills and the ability to manage multiple stakeholders, accounts and opportunities simultaneously.
• Strong influencing, collaboration and relationship-building skills, both internally and externally.
• Excellent written and verbal communication skills, with the confidence to engage effectively with clients via phone, email and in person.
• Experience using Salesforce or another CRM platform is advantageous.
• Hybrid or fully remote working options
• Medical, dental, vision, life and pet insurance
• 401(k) with company match
• Casual, collaborative and fun working environment
• 3 weeks of vacation