Account Director

Accela, Inc.; United States; Remote; USD 120,000 - 145,000; Full time

Benefits offered by this job

Commissions

Job summary

Accela, Inc. is seeking an Account Director to drive growth in the Pacific Northwest through strategic account planning, cross-functional leadership, and proactive management of the sales cycle from prospecting to closure.

You will collaborate with product, marketing, and services teams to design tailored solutions, ensure renewal and expansion, and maintain a robust forecast. The role requires leadership, data-driven decision making, and a track record of achieving quotas.

Qualifications

• 5+ years in enterprise software sales with a proven track record of meeting/exceeding targets.
• Ability to qualify opportunities accurately and forecast effectively.
• Strategic thinker who analyzes data and market trends.
• Excellent leadership, negotiation, and presentation skills.
• Strong cross-functional collaboration and stakeholder management.

Responsibilities

• Manage and grow key accounts, ensuring customer satisfaction and long-term partnerships.
• Identify and progress new business with top prospects in the Pacific Northwest.
• Develop and execute strategic account plans to achieve sales targets.
• Own your pipeline to ensure long-term, consistent quarterly/annual quota achievement.
• Maintain and grow revenue from existing customers through cross-selling across departments.
• Build relationships with key decision makers in existing and prospect organizations.
• Create high-value proposals by understanding business issues and desired outcomes.
• Develop a territory plan outlining strategy to win new prospects.
• Lead and support a team of Account Executives, driving performance.
• Collaborate with cross-functional teams to deliver exceptional customer experiences.
• Analyze market trends to identify opportunities and forecast opportunities in CRM.
• Lead and contribute to RFP responses and meet annual sales targets.

Skills

Enterprise software sales

Strategic thinking

Leadership

Communication

Negotiation

Presentation

Forecasting

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Sales tools

Job description

ABOUT THE ROLE

The Account Director will demonstrate a strategic mindset and an ownership mentality, effectively guiding and directing others to enhance the growth and viability of the territory. This role will drive the overall Sales strategy, coordinating efforts across various teams, and ensuring the successful execution of all Sales initiatives within the assigned territory. The AD will be responsible for researching, developing and securing net new business while maintaining, upselling and cross selling opportunities within a designated territory for all product offerings, and working with a cross functional regional Sales team. The ideal candidate will work with customers and prospects to create solutions for their needs and advise and consult them through the Sales process.

This specific Account Director position will cover Pacific Northwest.

SPECIFIC RESPONSIBILITIES

• Manage and grow key accounts, ensuring customer satisfaction and long-term partnerships.
• Identify and progress new business with top prospects.
• Develop and execute strategic account plans to achieve Sales targets.
• Own your pipeline to ensure long term, consistent performance in quarterly/annual quota achievement.
• Maintain and grow revenue from existing customers by selling and cross-selling our solutions into new departments.
• Identify and build relationships with key decision makers in existing and prospect organizations.
• Develop an understanding of business issues and opportunities in order to create a high value proposal focused on delivering their desired outcomes.
• Build a comprehensive territory plan that outlines strategy to secure new prospects.
• Work with a team of Account Executives (AEs), providing leadership, guidance and support.
• Collaborate with cross-functional teams to deliver exceptional customer and prospect experiences.
• Analyze market trends and customer and new business needs to identify opportunities.
• Maintain accurate and up-to-date forecast opportunities and records in the CRM system.
• Lead and contribute to RFP responses.
• Meet annual sales targets.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
• 5+ years of sales experience with enterprise software
• Proven track record of meeting or exceeding Sales targets, and managing and growing key accounts.
• Prior experience in correctly qualifying new opportunities and accurately forecasting.
• Strategic thinker with the ability to analyze data and market trends.
• Ability to identify gaps and growth potential.
• Excellent leadership, communication, negotiation, and presentation skills.
• Strong cross functional collaboration skills.
• Proficiency with CRM software and Sales tools.
• Ability to travel in excess of 50%.

ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING

The annual base salary range for this full-time position is $120,000-145,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible to earn commissions.

Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

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