Account Development Representative

Kids for the Future; Denver (CO); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Life Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Job summary

WOW! in Denver is seeking an experienced inside sales professional to join our dynamic team. You’ll drive outbound business-review calls with current and inactive accounts, surface upsell opportunities, and capture outcomes in HubSpot.

You’ll also develop new business, work targeted lists, book qualified meetings for field sales, and keep a clean pipeline with timely activity updates. Strong phone skills and CRM experience are essential; AI tool familiarity is a plus.

Qualifications

• 1+ years in inside sales, account management, or customer service (phone-heavy preferred).
• Hands-on experience with HubSpot or similar CRM.
• Confident phone communicator — high call volume doesn’t scare you.
• Organized, self-directed, and able to balance retention + new business activity.
• Must be located in either Eastern/Central or Mountain/Pacific time zones.
• Familiarity with AI tools is a plus.

Responsibilities

• Existing & Inactive Customer Business Reviews: Drive outbound business-review calls with current and inactive accounts.
• Spot usage trends, identify at-risk or dormant accounts, and take action.
• Surface upsell, cross-sell, and reactivation opportunities with confidence.
• Capture call outcomes, next steps, and opportunity notes directly in HubSpot.

Skills

Inside sales

CRM experience (HubSpot)

Phone communication

Organization & self-direction

Time zone alignment

Familiarity with AI tools

Tools

HubSpot

Job description

Welcome to WOW! We are happy to have you apply!

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• Employee Type FT

Description

Role Overview:

We’re adding two high-impact ADRs to strengthen retention, re-energize inactive accounts, and fuel new business growth.

What You’ll Own:

Existing & Inactive Customer Business Reviews:

• Drive outbound business-review calls with current and inactive accounts.
• Spot usage trends, identify at-risk or dormant accounts, and take action.
• Surface upsell, cross-sell, and reactivation opportunities with confidence.
• Capture call outcomes, next steps, and opportunity notes directly in HubSpot.

New Business Development:

• Work targeted call lists to prospect and qualify net-new opportunities.
• Book qualified meetings for field sales/account management.
• Maintain a clean, accurate pipeline and activity log in HubSpot.
• Hit daily/weekly outreach targets.

What You Bring:

• 1+ years in inside sales, account management, or customer service (phone-heavy preferred).
• Hands-on experience with HubSpot or similar CRM.
• Confident phone communicator — high call volume doesn’t scare you.
• Organized, self-directed, and able to balance retention + new business activity.
• Must be located in either Eastern/Central or Mountain/Pacific time zones
• Familiarity with AI tools is a plus.

Benefits Snapshot:

• Company-paid Life Insurance & AD&D
• 401(k) with company match
• Paid Time Off + Paid Holidays
• Employee Assistance Program (EAP)
• Modern tech stack (HubSpot, Teams, AI tools, etc.)

Submit your resume for consideration and you can be a part of this dynamic team!