Account Development Manager - The Pittsburgh Paints Company

PPG Industries, Inc; Saginaw (MI); Remote; USD 40,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking an Account Development Manager to drive sales growth through strategic account management and exceptional customer service. In this role, you will work remotely while covering the Saginaw area, ensuring that customer needs are met and opportunities for expansion are identified. Your expertise in CRM tools will be crucial for maintaining relationships and tracking progress. Join an industry leader in architectural coatings, where your contributions will help shape the future of the business while enjoying a supportive environment that values diversity and continuous learning.

Qualifications

• 3+ years of experience in customer service and sales.
• High school diploma required; coatings industry experience is a plus.

Responsibilities

• Provide outstanding customer service and identify growth opportunities.
• Develop account strategies and manage customer accounts using CRM tools.

Skills

Customer Service Skills

Sales Strategy Development

Account Management

CRM Software

Education

High School Diploma

Tools

CRM Software

Job description

As an Account Development Manager, you will grow new sales through assigned Pittsburgh Paints Company stores, increasing both existing business year-over-year and developing new accounts.

You will report to the Regional Manager and work remotely/on the road based in the Saginaw, MI area.

Key Responsibilities

1. Ensure outstanding customer service is provided to existing customer accounts by staying updated on current promotions, new products, and customer service practices to identify growth opportunities.
2. Develop account planning strategies, identify sales opportunities, and understand existing business segments.
3. Utilize Customer Relationship Management (CRM) tools to manage accounts, maintain call logs and contact information, and generate reports.
4. Collaborate with store managers and employees to meet customer needs.
5. Facilitate customer quotes to achieve margin targets in line with PPG pricing strategies.

Qualifications

1. High school diploma required.
2. At least three years of experience with excellent customer service skills.
3. Experience with CRM software preferred; coatings industry experience is a plus.
4. Willingness to travel daily within an assigned territory; valid driver's license required.

#LI-Remote

About Us

Pittsburgh Paint Co., formerly part of PPG, is a leader in residential and commercial architectural coatings, with a portfolio including brands like GLIDDEN, OLYMPIC, LIQUID NAILS, HOMAX, PITTSBURGH PAINTS & STAINS, Manor Hall, FLOOD, DULUX (Canada), and SICO. We manufacture and sell interior and exterior paints, stains, caulks, repair products, adhesives, and sealants for homeowners and professionals. Our distribution network includes over 15,000 touchpoints across the U.S. and Canada, including company-owned stores, independent dealers, and major retailers.

Pittsburgh Paints Co. is an equal opportunity employer, committed to a diverse and inclusive workplace. We offer growth opportunities and a supportive environment for continuous learning. All qualified applicants will receive consideration without regard to sex, pregnancy, race, color, religion, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity or expression.

Benefits will be discussed with you during the hiring process.