Account Development Manager - The Pittsburgh Paints Company

PPG Industries (UK) Limited; Ottumwa (IA); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Account Development Manager, where you will drive sales growth and enhance customer relationships through outstanding service. This role involves developing account strategies, utilizing CRM tools, and collaborating with store teams to meet customer needs. With daily travel within a designated territory, you'll play a vital role in expanding the business while enjoying the flexibility of remote work. Embrace a fulfilling career in a dynamic environment that values continuous learning and diversity, and make a significant impact in the architectural coatings industry.

Qualifications

• 3+ years of customer service experience and a high school diploma required.
• Experience with CRM software preferred and coatings experience sought.

Responsibilities

• Grow new sales through assigned PPG Paints stores and develop new accounts.
• Ensure outstanding customer service and collaborate with store managers.

Skills

Customer Service

Account Management

Sales Strategy

CRM Software

Education

High School Diploma or GED

Tools

CRM Tool

Job description

As an Account Development Manager, you will grow new sales through assigned PPG Paints stores, growing both existing business year-over-year, and developing new accounts.

You will report to the Regional Manager and work remotely/on the road based in the Southern Iowa area.

Responsibilities

• Ensure outstanding customer service is provided to existing customer accounts by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports.
• Collaborate with store managers and employees to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to PPG pricing strategies.

Qualifications

• High school diploma, GED or equivalent required.
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.

About us:

Pittsburgh Paint Co., formerly part of PPG, is an industry leader in residential and commercial architectural coatings through its well-known portfolio of brands, including GLIDDEN, OLYMPIC, LIQUID NAILS, HOMAX, PITTSBURGH PAINTS & STAINS, Manor Hall, FLOOD, DULUX (in Canada), and SICO, among others.

Pittsburgh Paints Co. provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.