Account Development Manager - The Pittsburgh Paints Company

PPG Industries (UK) Limited; Lafayette (IN); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Account Development Manager to drive sales growth through PPG Paints stores. In this dynamic role, you will leverage your customer service expertise to enhance existing accounts while developing new business opportunities. Your responsibilities will include ensuring exceptional customer service, utilizing CRM tools for account management, and collaborating with store teams to meet customer needs. This position offers the flexibility of remote work and requires daily travel within your territory. Join a company that values diversity and fosters a fulfilling workplace for its employees.

Qualifications

• 3+ years of customer service experience with strong sales acumen.
• High school diploma or equivalent required for this role.

Responsibilities

• Ensure outstanding customer service and identify growth opportunities.
• Develop account planning strategies and collaborate with store managers.

Skills

Customer Service

Account Planning

Sales Strategies

Communication Skills

Education

High School Diploma or GED

Tools

CRM Software

Job description

As an Account Development Manager, you will grow new sales through assigned PPG Paints stores, growing both existing business year-over-year, and developing new accounts.

You will report to the Regional Manager and work remotely/on the road based in the Lafayette, IN area.

Responsibilities

• Ensure outstanding customer service is provided to existing customer account by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports.
• Collaborate with store managers and employees to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to PPG pricing strategies.

Qualifications

• High school diploma, GED or equivalent required
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.

About us:

Pittsburgh Paint Co., formerly part of PPG, is an industry leader in residential and commercial architectural coatings through its well-known portfolio of brands, including GLIDDEN, OLYMPIC, LIQUID NAILS, HOMAX, PITTSBURGH PAINTS & STAINS, Manor Hall, FLOOD, DULUX (in Canada), and SICO, among others. New Co. manufactures and sells interior and exterior paints, stains, caulks, repair products, adhesives, and sealants for homeowners and professionals.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.