Account Development Manager - The Pittsburgh Paints Company

PPG Industries (UK) Limited; Indianapolis (IN); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Account Development Manager to drive sales growth through strategic account management. In this dynamic role, you will work closely with PPG Paints stores to enhance customer satisfaction and develop new business opportunities. Your responsibilities will include ensuring exceptional service, leveraging CRM tools for account management, and collaborating with store teams to meet customer needs. This position offers the chance to work remotely and travel within your designated territory, making it ideal for a motivated sales professional looking to make a significant impact in the coatings industry.

Qualifications

• 3 years of customer service experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Ensure excellent customer service and identify growth opportunities.
• Develop account strategies and collaborate with store managers.

Skills

Customer Service

Account Management

Sales Strategy Development

Communication Skills

Education

High School Diploma or GED

Tools

Customer Relationship Management (CRM) Software

Job description

As an Account Development Manager, you will grow new sales through assigned PPG Paints stores, growing both existing business year-over-year, and developing new accounts.

You will report to the Regional Manager and work remotely/on the road based in the Indianapolis area.

Responsibilities

• Ensure outstanding customer service is provided to existing customer accounts by keeping up to date with current promotions, new products, and current customer service practices to find opportunities for growth.
• Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
• Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, and run reports.
• Collaborate with store managers and employees to ensure customers' needs are met.
• Facilitate customer quotes to achieve margin targets according to PPG pricing strategies.

Qualifications

• High school diploma, GED or equivalent required.
• Three (3) years' experience with stellar customer service acuity.
• CRM software experience preferred while previous coatings experience is sought after.
• Daily travel within an assigned territory; must have valid driver's license.

About us:

Pittsburgh Paint Co., formerly part of PPG, is an industry leader in residential and commercial architectural coatings through its well-known portfolio of brands, including GLIDDEN, OLYMPIC, LIQUID NAILS, HOMAX, PITTSBURGH PAINTS & STAINS, Manor Hall, FLOOD, DULUX (in Canada), and SICO, among others. New Co. manufactures and sells interior and exterior paints, stains, caulks, repair products, adhesives, and sealants for homeowners and professionals.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.