Account Development Manager - Pittsburgh Paints Company

PPG Industries, Inc; Needham (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Development Manager to drive sales growth in the Needham market. In this role, you'll leverage your sales expertise and customer service skills to enhance existing accounts and develop new business opportunities. Collaborating with store managers, you'll ensure customer satisfaction while utilizing CRM tools to manage relationships effectively. This position offers the chance to make a significant impact in a company committed to innovation and sustainability, providing a vibrant work environment that values integrity and professionalism.

Qualifications

• 3+ years of sales experience with excellent customer service skills.
• Experience with CRM software is preferred; coatings industry experience is highly desirable.

Responsibilities

• Ensure outstanding customer service for existing accounts.
• Develop account planning strategies and identify sales opportunities.
• Utilize CRM tools to manage accounts and generate reports.

Skills

Sales Experience

Customer Service Skills

Account Planning

CRM Software

Education

High School Diploma

Business-related Higher Education

Tools

CRM Tools

Job description

As an Account Development Manager, you will grow new sales through assigned Pittsburgh Paints Company stores by expanding both existing business year-over-year and developing new accounts within the commercial segment.
You will report to the Regional Manager and work onsite in the Needham, MA market.

Key Responsibilities:

• Ensure outstanding customer service for existing accounts by staying updated on current promotions, new products, and customer service practices to identify growth opportunities.
• Develop account planning strategies, identify sales opportunities, and understand existing business segments and their needs.
• Utilize Customer Relationship Management (CRM) tools to manage accounts, maintain call logs and contact information, and generate reports.
• Collaborate with store managers and employees to meet or exceed customer needs.
• Provide accurate customer quotes to meet margin targets aligned with pricing strategies.

Qualifications:

• High school diploma required; 3+ years of sales experience with excellent customer service skills; higher education in a business-related field preferred.
• Experience with CRM software is preferred; coatings industry experience is highly desirable.
• Willingness to travel daily within the assigned territory; valid driver's license required.

#LI-ONSITE

Note: Compensation and benefits at PPG may vary by location, considering skills, experience, education, licenses, and organizational needs. Additional incentives may apply.

Our employee benefit programs are designed to support health and mental well-being. Insurance coverage and benefits are in accordance with applicable plans and related documents.

About us:

At PPG, we make it happen. We seek candidates of the highest integrity and professionalism who share our values, with the drive to improve continuously. We protect and beautify the world through innovation, sustainability, and color, serving various markets globally. Learn more at www.ppg.com and follow @PPG on Twitter.

The PPG Way

• Partner with customers to create mutual value.
• Operate as 'One PPG' across the globe.
• Trust our people every day.
• Make it happen.
• Own our actions.
• Strive to do better every day.

PPG is an equal opportunity employer. We offer growth opportunities in a diverse and inclusive environment. Qualified applicants will be considered without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability, marital status, sexual orientation, gender identity, or expression. For assistance due to a disability, contact [e-mail].

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Benefits will be discussed during the hiring process with your recruiter.