Account Coordinator - Restaurant & Retail

Clark-Associates; Lititz (Lancaster County); On-site; USD 42,000 - 54,000; Full time

Job summary

Clark National Accounts in the Restaurant & Retail segment is seeking an energetic Account Coordinator to join our growing team. You will support client relationships by maintaining regular communication and coordinating with internal teams to ensure a seamless customer experience.

Working directly with Account Managers, you’ll manage account details, customer initiatives and help drive sales growth and project execution. This role strengthens partner alignment and contributes to CNA’s growth.

Qualifications

• Energetic and highly organized candidate for Account Coordinator role
• Entry point for career growth in sales and account management
• Support client relationships via regular communication and cross-functional collaboration

Responsibilities

• Partner Communication – Engage with customers to understand business needs and provide updates.
• Account Management Support – Maintain accurate account records and assist growth strategies.
• Internal Collaboration – Work with Account Support and Logistics to resolve issues and improve processes.
• Project Execution – Assist planning and coordination of equipment rollouts and staged orders.
• Customer Experience & Improvement – Identify opportunities to improve the customer experience and suggest platform or process improvements.

Job description

Job Summary

We're looking for an energetic and highly organized Account Coordinator to join our growing team within the Restaurant & Retail segment of Clark National Accounts.

This role offers a strong entry point for someone looking to grow a career in sales and account management. You’ll play a key role in supporting client relationships by maintaining regular communication, addressing day-to-day needs, and collaborating closely with internal teams to ensure a seamless customer experience. Working directly with our team of Account Managers, you’ll be responsible for managing account details, customer initiatives and helping drive successful sales and project execution. The Account Coordinator position helps align partner needs with internal execution, reinforcing relationships and fueling CNA’s growth.

Responsibilities

• Partner Communication – Engage regularly with customers to understand business needs, provide project updates, and promptly support their inquiries.
• Account Management Support – Maintain accurate account records and assist Account Managers in executing growth strategies and fostering long-term client relationships.
• Internal Collaboration – Work cross-functionally with internal teams, especially Account Support and Logistics, to resolve issues and recommend process improvements.
• Project Execution – Support the planning and coordination of equipment rollouts and staged orders to ensure smooth project delivery.
• Customer Experience & Improvement – Identify opportunities to enhance the customer experience and recommend platform or process improvements to drive efficiency and satisfaction.