Account Coordinator, Employee Benefits

Arthur J. Gallagher & Co. (AJG); Town of Brookfield (WI); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher in Brookfield, WI is seeking an Account Coordinator to support a dynamic sales team in delivering employee benefits solutions. This hybrid role partners with Sales Representatives, Account Representatives, and underwriting teams to coordinate carrier quotes and timely proposals.

You will prepare benefit comparisons, maintain proposal timelines, and support strategy with accurate data and compelling materials. Strong organization and relationship-building are essential.

Qualifications

• Experience in employee benefits, insurance, underwriting support, sales support, account management, or a related field.
• Knowledge of employee benefit products including medical, dental, vision, life, disability, and supplemental offerings.

Responsibilities

• Coordinate employee benefits proposals, marketing materials, and bid processes from initial request to final submission.
• Prepare bid specifications for existing clients and review information for new opportunities.
• Act as a primary contact between sales teams, carriers, general agents, underwriting partners, and internal stakeholders to ensure timely proposal delivery.
• Compile census data, claims experience, questionnaires, bid specs, and other documents for carrier partners.
• Track proposal activity and obtain quotes, illustrations, underwriting requirements, and supporting materials.
• Review carrier proposals and create side-by-side comparisons to support sales strategy.

Skills

Employee benefits

Insurance knowledge

Sales support

Account management

Tools

Microsoft Office

CRM systems

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

NIS, now part of Gallagher, is seeking an Account Coordinator to join our growing team! This is a hybrid position based out of our Brookfield office in Wisconsin.

Are you highly organized, detail‑oriented, and passionate about supporting a dynamic sales team? We're looking for an Account Coordinator to play a critical role in helping our sales and account management teams deliver exceptional employee benefits solutions to clients.

In this role, you'll be the engine behind the proposal and marketing process, partnering with Sales Representatives, Account Representatives, Regional Vice Presidents, carriers, General Agents, and underwriting teams to bring competitive benefit solutions to market. From coordinating carrier quotes and managing proposal timelines to preparing impactful benefit comparisons and supporting sales strategy, your work will directly contribute to winning business and strengthening client relationships.

This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment where attention to detail, problem-solving, and relationship-building are key to success.

Why You’ll Love This Role:

• Be a key contributor to a high-performing sales organization.
• Work closely with leadership, sales professionals, underwriting teams, and carrier partners.
• Gain exposure to complex employee benefits strategies and market solutions.
• Make a measurable impact on new business growth and client success.
• Join a collaborative team that values partnership, innovation, and professional development.

If you thrive in a fast-paced environment, enjoy bringing people and processes together, and take pride in delivering exceptional service, we'd love to hear from you.

How you’ll make an impact

• Coordinate and manage the employee benefits proposal, marketing, and bid process from initial request through final submission.
• Prepare bid specifications for existing clients and review information for prospective opportunities.
• Serve as a key point of contact between sales teams, carriers, General Agents, underwriting partners, and internal stakeholders to ensure timely and accurate proposal delivery.
• Gather, organize, and distribute census data, claims experience, questionnaires, bid specifications, and other supporting documents to carrier partners.
• Track proposal activity and proactively follow up with carriers to obtain quotes, illustrations, underwriting requirements, and supporting materials.
• Review carrier proposals and prepare side-by-side comparisons to support sales strategy and client presentations.
• Develop polished proposal packages, benefit comparisons, marketing materials, and formal bid responses.
• Build and maintain strong relationships with carrier partners, General Agents, and internal business partners to support successful sales outcomes.
• Maintain accurate proposal tracking, customer records, and sales support resources within company systems.
• Collaborate with leadership to identify process improvements, enhance efficiencies, and elevate the overall sales support experience.
• Stay current on market trends, carrier products, underwriting requirements, and employee benefits offerings.

About You

• Experience in employee benefits, insurance, underwriting support, sales support, account management, or a related field.
• Knowledge of employee benefit products including:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Supplemental Health products such as Accident, Critical Illness, and Hospital Indemnity
• Understanding of carrier underwriting processes, General Agent operations, and formal Request for Proposal (RFP) submissions.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and follow-through.
• Effective communication and relationship-building skills.
• Proficiency with Microsoft Office and CRM or proposal management systems.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)