Client Manager (Benefits)

Arthur J. Gallagher & Co. (AJG); Portland (OR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach/local impact

Job summary

Gallagher Benefit Services in Portland, OR is seeking an Account Manager in Employee Benefits to manage client portfolios, renewals, and relationship building. You will collaborate with internal teams to deliver tailored insurance solutions and provide exceptional service to clients of varying sizes.

We value proactive problem-solvers with a bachelor's degree and a license or willingness to obtain one, strong communication, and tech-savviness to stay productive.

Qualifications

• Bachelor's degree or equivalent experience (3+ years in client service or claims management).
• Strong communication skills and the ability to manage multiple priorities.
• A knack for using technology to stay productive and deliver quality work.

Responsibilities

• Understand clients' needs and provide the right solutions.
• Partner with internal teams to ensure smooth account management.
• Support Producers and Account Executives to deliver excellent service.
• Travel occasionally to meet clients and strengthen relationships.

Skills

Client service

Communication

Multitasking

Technology use

Education

Bachelor's degree or equivalent experience

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact

At Gallagher, we’re all about helping people and businesses thrive. As an Account Manager in Employee Benefits, you’ll be part of a team that’s committed to delivering exceptional service and building strong relationships. You’ll work with clients of all sizes, helping them navigate their insurance needs and find the best solutions.

In this role, you’ll manage a portfolio of accounts, ensuring clients receive the care and attention they deserve. You’ll lead the renewal process, working closely with colleagues to deliver tailored solutions on time. You’ll also build strong relationships with clients, becoming their go-to person for advice and support.

Here’s what you’ll do:

• Work with clients to understand their needs and provide the right solutions.
• Partner with internal teams to ensure smooth account management.
• Support Producers and Account Executives to deliver excellent service.
• Travel occasionally to meet clients and strengthen relationships.

About You

You’re a people person who loves solving problems and building relationships. You’re organized, proactive, and ready to make a difference. Here’s what you’ll bring:

• A bachelor’s degree or equivalent experience (3+ years in client service or claims management).
• A producer’s license (or willingness to obtain one).
• Strong communication skills and the ability to manage multiple priorities.
• A knack for using technology to stay productive and deliver quality work.

At Gallagher, we believe in doing business the right way and supporting our people to grow and succeed. Join us and be part of a team that’s shaping the future of insurance.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)