Account Coordinator, Capitve Management

AIG; Burlington (VT); On-site; USD 55,000 - 75,000; Full time

Job summary

AIG in Burlington, Vermont is seeking an Account Coordinator to manage a portfolio of captive insurance companies, prepare financial statements, and ensure regulatory compliance for captive owners. The role emphasizes client service, timely reporting, and strong collaboration with regulators and service providers.

The position requires accounting coursework or degree, solid Excel skills, and the ability to work both independently and as part of a team in a detail-oriented environment.

Qualifications

• Accounting experience with attention to detail.
• Associate’s or bachelor’s degree in accounting, business, or related field preferred.
• Excellent Excel skills.
• Previous team–based filing deadlines experience.
• Excellent organizational skills.
• Ability to work independently and contribute to special projects.
• Excellent verbal and written communication skills.
• Growth mindset with willingness to accept feedback.

Responsibilities

• Client Management: be the client’s primary contact, prepare financial statements, and ensure captives comply with regulatory requirements with deadlines.
• Non-Routine Client Management: handle special requests such as business plan changes, proformas, or new agreements with early reviewer involvement.
• Communication/Relationships: manage day-to-day communications with clients and service providers; liaise with regulators, auditors, actuaries, tax advisors, bankers and lawyers.

Skills

Accounting experience

Excel skills

Communication skills

Organizational skills

Team player

Attention to detail

Education

Associate degree

Bachelor's degree

Job description

Who We Are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

Who We Are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

Get to know the business

AIG Insurance Management Services is seeking to hire a captive insurance professional to support our US captive management operations. This position is expected to focus on financial reporting, customer service, and continuing AIG’s strong reputation in the captive management marketplace. The ability to report on results in a timely manner with accuracy is a must.

About The Role

What you need to know:

As an Account Coordinator this position will manage a small portfolio of captive insurance companies while supporting colleagues that are managing large and complex captive insurance companies. This position will be the primary contact for all captive operations which includes financial statement preparation and regulatory compliance on behalf of captive owners.

This role interacts with and ensures strong relationships with clients, regulators, captive directors, and key service providers. Our team cares about providing good customer service, being responsive, and working in a positive environment.

Performance Objectives Include

• Client Management: Responsibilities include being the clients’ primary contact, preparation of financial statements, and ensuring captives are compliant with all regulatory requirements which includes various filings for each client accurately and with specified deadlines.
• Non-Routine Client Management: Perform special requests for clients, which may include tasks such as business plan changes, preparing financial proformas, or analyzing new agreements. Keep reviewer informed and involved early on with any non-routine changes as well as ask for guidance when needed.
• Communication/Relationships: Responsible for the day-to-day client and service providers’ communications for matters relating to captive business operations and insurance programs. This position must liaison with several professionals, including domicile regulators, auditors, actuaries, tax advisors, bankers, and legal advisors.

What We’re Looking For

• Accounting experience with attention to detail.
• Either hold or working towards an associate’s or bachelor’s degree in accounting, business, or related field preferred.
• Excellent Excel skills.
• Previous experience working within a team environment to meet filing deadlines.
• Excellent organizational skills.
• Ability to think through and complete tasks independently.Ability to make contributions on special projects as needed.
• Excellent verbal and written communication skills.
• A growth mentality with willingness to accept feedback.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area

UW - Underwriting