Account Coordinator

US LBM Holdings, LLC; Yuma (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Arizona Building Supply, a Division of US LBM Holdings, LLC, seeks an Account Coordinator to support Account Managers and provide product support in an office setting. This role processes accounts payable/receivable and maintains records while assisting with sales calls and customer inquiries.

You will prepare estimates, price materials for quotes, coordinate purchases and deliveries, and assist with quotes, order entry, and inter-store transfers while upholding company policies and safety

Qualifications

• High School Diploma or GED required.

Responsibilities

• Assist Account Managers with sales presentations and joint calls with sales representatives.
• Respond to customer inquiries regarding product selection, orders, prices, quotations, complaints, and delivery scheduling.
• Enter orders, returns, credit requests, and service tickets; file paperwork.
• Prepare estimates and price materials for quotes and orders.
• Coordinate purchase and delivery of special products; obtain pricing specifications.
• Communicate customer needs to scheduler and expedite rush orders; inform customers of delivery dates.
• Check back orders, resolve billing issues, and compile data for closing.
• Maintain stock levels on sales floor and in stockroom.
• Record and deposit cash receipts; assist with quotes, order entry, and inter-store transfers.
• Provide clerical support by filing, sorting, and mail handling.

Skills

Sales support

Customer inquiries handling

Order processing

Accounts receivable

Interpersonal skills

Written communication

Inventory awareness

Strategic mindset

Planning and prioritization

Education

High School Diploma or GED

Tools

Calculator

CRT

Cash register

Accounts receivable system

Job description

Arizona Building Supply serves the needs of builders, contractors, and homeowners statewide. Arizona Building Supply manufactures truss and wall panel components, and sells a wide range of building materials including lumber, windows, doors, hardware and trim. Additionally, they operate regional home centers located throughout the state, offering a variety of building materials and home improvement supplies.

A Brief Overview

The Account Coordinator assists with customer sales and provides product support to Account Managers. This position provides sales support with a strategic focus on key customer accounts and typically works in an office environment. The Account Coordinator processes accounts payable and receivable and maintains associated records.

What you will do

• Provide support to Account Managers. Assist with sales presentations and make joint sales calls with sales representatives.
• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Prepare estimates; price material for quotes and orders; write order tickets.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Communicate customer needs to scheduler and identify rush orders for expediting; communicate delivery dates to customer and logistics team.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Maintain stock levels on the sales floor and in the stockroom.
• Records and invoices credit and cash received and prepares bank deposit.
• Assists sales personnel with quotes, order entry and inter-store transfers.
• Provides clerical support by filing, sorting and opening mail.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company's commitment to workplace safety.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 2 years accounts receivable experience required.

Skills and Abilities

• Must be proficient using calculator, CRT, cash register, and experience using computerized accounts receivable system
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Arizona Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.