Account Coordinator

Moore, A Series LLC; United States; Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Paid holidays

Job summary

Moore is the leading data-driven CXM company serving nonprofit clients with comprehensive donor engagement strategies. The Account Coordinator will support direct mail and digital fundraising campaigns, ensuring careful execution and timely delivery across multiple client accounts.

You will help develop project timelines, coordinate with teams, and manage budgets and approvals throughout campaigns, while researching trends to forecast future needs.

Qualifications

• 1–2 years of nonprofit or agency experience preferred.
• Project management experience preferred.
• Bachelor’s degree or equivalent from an accredited college or university.

Responsibilities

• Support day-to-day activities to efficiently assist assigned client accounts.
• Oversee direction, coordination, and completion of client projects to ensure on-time delivery.
• Develop and maintain detailed project timelines for direct mail and digital accounts.
• Assist with creative and production processes including initiation, scheduling, and approvals.
• Coordinate with off-site agencies, database suppliers, and vendors as needed.
• Serve as backup point of contact for clients and research industry trends.

Skills

Project coordination

Attention to detail

Time management

Strong communication

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• Job Category Project Coordination, Account Support, Client Support
• Employee Type Full-Time Regular

Description

The Account Coordinator is responsible for supporting the execution of direct mail/ digital marketing and fundraising strategies for our various nonprofit clients. They will participate in creating and implementing campaigns to acquire, cultivate, and solicit donors. The Account Coordinator will also ensure the effective and efficient workflow of multiple client projects through account team collaboration, ensuring the high quality and timely delivery of client campaigns.

Compensation Range: $24.04 – $26.44 per hour (approximately $50,000 – $55,000 annually)

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

• Initiates and completes the required day-to-day responsibilities necessary to efficiently support assigned client account(s), ensuring attention to the detailed requirements of the account and meeting commitments as required.
• Oversees the direction, coordination, implementation, and completion of all assigned client projects, ensuring that projects are delivered on time.
• Works with the team to develop and maintain detailed project timelines and schedules for clients for assigned direct mail and digital accounts.
• Facilitates the overall creative and production process – including initiation, scheduling, status updates, and the approval process.
• Manages and monitors changes in scope, prioritization, and schedules, and implements new or modified schedules in response.
• Manages the creative and budget approval process, ensuring that all required team members have reviewed and approved projects continuously throughout the project life cycle.
• Performs data entry of client fundraising costs and segmentation, keeping client information up to date.
• Assists with weekly internal status updates for the client.
• Helps to coordinate activities of off-site agencies, database suppliers, list brokers, and vendors.
• Serves as a backup point of contact for issues or activities for clients, as assigned.
• Researches on behalf of the client's mission and new outreach campaigns.
• Will research and report on industry trends that can be used in forecasting future direct-marketing needs.
• Provides additional team and client support as needed.
• Performs other duties as required.

Your Profile:

• 1-2 years of experience in a nonprofit or agency environment preferred.
• Project Management/project management software experience preferred.
• Bachelor’s degree (B.A. or B.S.) or equivalent from an accredited college or university.
• Ability to work in a team environment to meet client fundraising goals.
• Attention to detail and strong organizational and time management skills are vital to success in this position.
• In-depth understanding of process, workflow, and project management best practices.
• Ability to handle multiple projects; a resourceful self-starter who can take initiative to learn direct response marketing and the assigned client account details.
• Ability to adapt to change and prioritize constantly shifting opportunities.
• Strong oral and written communication skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint and basic understanding of analytics.
• Ability to think critically and develop creative solutions.

How We’ll Support You:

• Jointhe largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.