Account Coordinator

FreezPak Logistics; Saint Paul (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401(k) + Company Match

PTO

Life Insurance

Career Growth

Job summary

FreezPak Logistics in Saint Paul, MN, seeks an Account Coordinator to support customer accounts and help ensure smooth logistics operations. You will collaborate with internal teams and transportation partners to keep information accurate and processes efficient.

The role emphasizes organization, clear communication, and the ability to manage multiple tasks in a fast-paced environment, with benefits including health insurance, 401(k) match, PTO, life insurance, and clear career growth

Qualifications

• Experience: Previous experience with customer service, logistics coordination, or account management in 3PL preferred.
• Education: High school diploma or equivalent.
• Skills: Strong organization, communication, and multitasking; MS Office and logistics software proficiency.

Responsibilities

• Support the effective management of customer accounts and ensure smooth operations.
• Verify accuracy of account information in our system.
• Communicate and partner with internal teams, clients, and transportation partners.

Skills

Organizational skills

Communication skills

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Logistics management software

Job description

Reports To: Director of Operations and Carrier Procurement

About the Role

As an Account Coordinator for FreezPak Logistics, you will play a key role in supporting the effective management of customer accounts and ensuring the smooth execution of logistics operations. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal teams, clients, and transportation partners.

What You’ll Do

• Support the effective management of customer accounts and ensure smooth execution of operations
• Ensure that all information on customer accounts is accurate in our system
• Effectively communicate and partner with other internal teams, clients, and transportation partners

What You Bring to the Pak

• Experience: Previous experience with customer service, logistics coordination, or account management role within the 3PL or logistics industry preferred.
• Education: High school diploma or equivalent.
• Skills:
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficient in using Microsoft Office applications and logistics management software.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Health Insurance: Comprehensive plans for you and your family.
• 401(k) + Company Match: Plan for your future with our competitive program.
• Paid Time Off (PTO): Generous time off to support work-life balance.
• Life Insurance: Financial protection and peace of mind for you and your loved ones.
• Career Growth: Incredible opportunities to advance as we grow.

Equal Opportunity Employer

FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary Range: $45,000 – $55,000 annually

The range listed is the Company’s good‑faith estimate of the annual base salary for this position at the time of posting. Final compensation will be determined based on experience, skills, location, internal equity, and market factors, consistent with applicable pay transparency laws.